AutoNation Ford Sanford

Wilbert is a good salesman caring about the needs of the customer and Kevin did his best upon financial approval. We also meet Nelson that help to be sure that everything went well they are like family customer and Kevin did his best upon financial approval. We also meet Nelson that help to be sure that everything went well they are like family More

Ryan and his Team really care about their customers. Even followed up with us to ensure we made it to the airport after we picked up our vehicle. Had a few issues with the original work but the HALLMA Even followed up with us to ensure we made it to the airport after we picked up our vehicle. Had a few issues with the original work but the HALLMARK of a good customer service organization is how they respond and follow-through, and Follow-Through is an understatement when it comes to Ryan and his team taking corrective action and making sure their customers are safe and happy. THANKS! More

We were greeted promptly at our appointment time. Even though our appointment was for an oil change, our service advisor mentioned the recall on the transmission bushing and had that taken care of a Even though our appointment was for an oil change, our service advisor mentioned the recall on the transmission bushing and had that taken care of as well. More

Sean was super informative and patient. He was not pushy and did not try to force anything on us. He truly made the car buying experience pleasant without all of the hassle. He even made a He was not pushy and did not try to force anything on us. He truly made the car buying experience pleasant without all of the hassle. He even made a follow up phone call to ensure that I was still happy. Absolutely stellar service! More

All good except for lack of communication. They told me twice they will call me to inform me about progress on the service and never did. I was the one calling to find out. I knew they were ov They told me twice they will call me to inform me about progress on the service and never did. I was the one calling to find out. I knew they were overwhelmed but still do not promise what you won't be able to honor. More

Very convenient. I dropped my car off they took me home so I did not have to get a ride. The service area was very clean. I dropped my car off they took me home so I did not have to get a ride. The service area was very clean. More

They had my truck all day and knew they couldn’t work on it, even though they said they would get my problem resolved and could pick up my truck the same day. On a previous visit they quoted me $5000 for a it, even though they said they would get my problem resolved and could pick up my truck the same day. On a previous visit they quoted me $5000 for a job that I got fixed somewhere else for $2600. More

A year ago they replaced my engine due to a manufacture default, I have had to have it towed 3 times since and all three times was mechanic’s error. default, I have had to have it towed 3 times since and all three times was mechanic’s error. More

Extremely helpful after we lost our car in a fire and needed to quickly replace. needed to quickly replace. More

I arrived at AutoNation Ford Sanford on 9/10/22 to admire the 2022 Mustang Mach 1 with track package and with the help of my salesperson and CFS manger, Mr. Champ Edirisinghe and Mr. Lee Owens, I decided to the 2022 Mustang Mach 1 with track package and with the help of my salesperson and CFS manger, Mr. Champ Edirisinghe and Mr. Lee Owens, I decided to purchase the vehicle. The experience was phenomenal, and they both took their time to explain service contract details and answer any questions I had about the care and maintenance without any pressure. More