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AutoNation Ford Mobile

Mobile, AL

4.0
796 Reviews
AutoNation Ford Mobile is your local source for new Ford vehicles, used cars for sale, and Ford service in Mobile, AL. Featuring exclusive AutoNation pricing, you'll receive a competitive price on both new and used cars, trucks, and SUVs. And if you can't find that perfect new or used Ford, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Mobile, located off of I-65 and the Bel Air Mall. No matter what your Ford needs are, AutoNation Ford Mobile is here for you!
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901 E I-65 Service Rd. S

Mobile, AL

36606

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Showing 796 reviews

March 26, 2024

Great customer service, friendly, honest, fair price, excellent experience. Mattie, Grant, keep up the great work. More

by baker11911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mattie, Grant
Mar 29, 2024 -

AutoNation Ford Mobile responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 23, 2024

Very friendly workers, helpful and honest. My experience was very good and I would recommend them to anyone!!! More

by MOMMY@24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maddie Brewer,M Landry
Mar 24, 2024 -

AutoNation Ford Mobile responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 20, 2024

Excellent response time courtesy professional and just a wonderful experience overall. Highly recommend Mostafa Abdelhamid More

by Chris H.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mostafa Abdelhamid
Mar 22, 2024 -

AutoNation Ford Mobile responded

Hi Chris, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of AutoNation Ford Mobile and we hope to be of service again in the future.

March 18, 2024

I was told I would receive certain extras "for life" on my used vehicle. Imagine my surprise when one of those things - Sirius XM radio - dropped in a little over a week. Upon asking why, after several fol More

by traceytucker8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Williams
Mar 20, 2024 -

AutoNation Ford Mobile responded

Hi, thank you for bringing this matter to our attention. Please call our General Manager at (251) 202-2016 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

March 15, 2024

I want to alert everyone of the terrible service I did not receive at Auto nation ford mobile al. I had an appointment to get 2 new tires installed on my Ford truck. The Appointment was made on Tuesday t More

by eliljohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
makensey
Mar 18, 2024 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

March 10, 2024

They gave me the run around. They sold me a car and only two days later I had it take it back to get serviced. They kept my car for almost 2 weeks just to say that they couldn’t More

by AC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher
Mar 12, 2024 -

AutoNation Ford Mobile responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (251) 202-2016 to discuss what we can do to help.

March 10, 2024

Jada called me and told me that my car was available if I wanted to come and test drive. I told her yes I came down. I test drove the RAV4 2023 and I took it home with me the same day. Jada is an excellent s More

by audreynel58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jada and Nelson
Mar 12, 2024 -

AutoNation Ford Mobile responded

Hi. we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

March 04, 2024

They were very helpful in addressing our needs and very honest in their dealing with us. More

by fkbkwb2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jade, Odell, the manager
Mar 08, 2024 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 03, 2024

Sold me a vehicle with undisclosed damage. Had it shipped to my state and therefore circumventing the moneyback guarantee. Horrible experience. More

by df
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Forrest, Walter & Bryant, Nelson
Mar 07, 2024 -

AutoNation Ford Mobile responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Mobile. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (251) 202-2016. We hope to hear from you.

January 04, 2024

Good buying experience. Raymond was very helpful and knew his stuff. Management was also very helpful and introduced themselves to me. More

by kelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond
Jan 06, 2024 -

AutoNation Ford Mobile responded

Hi Kelly, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Mobile! If you ever need help, just give us a call. Happy motoring!

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