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AutoNation Ford Memphis - Service Center

Memphis, TN

4.4
336 Reviews

336 Reviews of AutoNation Ford Memphis - Service Center

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December 09, 2022

The person that waited on me was excellent He took extra time to show me where to look to see how much air I need in More

by Bwilder55
Recommend Dealer
Yes
Employees Worked With
Don’t know
Dec 12, 2022 -

AutoNation Ford Memphis responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 08, 2022

They were helpful and convenient even though I didn’t have a appointment that day. More

by jfjordan48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Carr
Dec 12, 2022 -

AutoNation Ford Memphis responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 08, 2022

Correspondence with Sidney was concise and respectful. Arrangement of service appointment was quickly accomplished. Andrew Howell received my vehicle at the appointed time and reviewed the requested serv More

by mokrytj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Howell, Sidney Savage
Dec 12, 2022 -

AutoNation Ford Memphis responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 07, 2022

The office is very professional and respeful nice people But mechanical jobs do not do the job well More

by Magda Andrade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Dec 10, 2022 -

AutoNation Ford Memphis responded

Hi Magda, thank you for taking the time to leave us feedback. If you have any further questions, please give us a call. We're always happy to help!

December 07, 2022

Service was very good and my service technician remembered me from previous visits. Did not ask about cost (alignment) or wait times, during he initial encounter. The work was done well, the multi More

by stevenhamilton321
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun
Dec 10, 2022 -

AutoNation Ford Memphis responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Ford Memphis and we hope to be of service again in the future. Take care!

December 03, 2022

Service was very reliable and responsible. It was explained precisely what and what cannot be warrantied. Very fair pricing on top. More

by hello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Jones
Dec 05, 2022 -

AutoNation Ford Memphis responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 03, 2022

I loved the service received. The staff was so efficient and friendly. I'll be back! More

by trentwk2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Walker
Dec 05, 2022 -

AutoNation Ford Memphis responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

December 02, 2022

Everyone in the service department was courteous and friendly and my car was ready earlier than expected. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Dec 02, 2022 -

Dave responded

Great job!

Dec 04, 2022 -

AutoNation Ford Memphis responded

Hello Dave, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 01, 2022

Came for a oil change and to get a recommended item replacement, found out I don’t have what they said I needed replacement on, oh well More

by R W B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Dec 01, 2022 -

AutoNation Ford Memphis responded

Hello, We appreciate you taking the time to leave us a response. Until the next time we meet, take care!

November 30, 2022

They’re fast and precise. Great customer service. It was a tad bit higher than what I expected but I am paying for quality and they do a great job. More

by D’usse’
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Dec 01, 2022 -

AutoNation Ford Memphis responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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