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AutoNation Ford Memphis - Service Center

Memphis, TN

4.4
336 Reviews

336 Reviews of AutoNation Ford Memphis - Service Center

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July 21, 2022

Sign says no firearms keeps me away especially in that neighborhood. I won’t go in showroom More

by Dkras25334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley & Taylor
Report | Print
Jul 24, 2022 -

AutoNation Ford Memphis responded

Hello there! Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 19, 2022

The service representative was ok, but the service manager was very rude , disrespectful, and unprofessional More

by dquarle1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn(service representative), john (service manager
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Jul 21, 2022 -

AutoNation Ford Memphis responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you are willing, please call our General Manager at (901) 209-1259 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Jul 21, 2022 -

dquarle1 responded

Dear Sir, I appreciate attention to this matter and I would be glad to give you a call. I’m really busy this morning but I can call you later today if that works for you. Thanks

July 18, 2022

Competitive pricing compare to other dealers in area. Parts was available. Service took little longer. It would be great if parts team picks up the phone. More

by Sparten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
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Jul 21, 2022 -

AutoNation Ford Memphis responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 16, 2022

Shawn was very helpful and took excellent care of me. All of my service needs were fulfilled with quality customer service. Thanks Shawn! More

by niccyliccy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Jul 18, 2022 -

AutoNation Ford Memphis responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Memphis. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 15, 2022

I went in for my service on my King Ranch and everything was perfect as norma.l. Taylor called me when it was ready and John informed my about my upcoming needs. Thank you Taylor and John. More

by Shaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor, Derrick, John
Report | Print
Jul 18, 2022 -

AutoNation Ford Memphis responded

Hello Shaw, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Memphis. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 14, 2022

Very accommodating and professional service which was vey much appreciated. I would recommend to anyone. More

by rewynn123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Howell
Report | Print
Jul 18, 2022 -

AutoNation Ford Memphis responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 11, 2022

I was given an estimate on how long service time might be. Andrew kept me updated on the service.All my concerns were addressed. And I was given a coupon. More

by derrick13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Jul 12, 2022 -

AutoNation Ford Memphis responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 07, 2022

Amazing hardworking staff, only service department I’ll deal with. Thank you so much staff More

by Sgallina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Jul 09, 2022 -

AutoNation Ford Memphis responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 07, 2022

Great service. Taylor is awesome to deal with. I’ve bought 2 trucks here and will be back. More

by JTrueman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
Report | Print
Jul 07, 2022 -

AutoNation Ford Memphis responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 05, 2022

Great Service and availability. Could not get service appointment at other Ford dealerships for over a month but Mt. Moriah Ford made an appointment in a reasonable amount of time. More

by cwalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Walker
Report | Print
Jul 07, 2022 -

AutoNation Ford Memphis responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

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