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AutoNation Ford Memphis - Service Center

Memphis, TN

4.4
336 Reviews

336 Reviews of AutoNation Ford Memphis - Service Center

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August 08, 2022

Nice service and very informative. The dealership gives great deals and discount offers on the parts and service that you need done on your vehicle. More

by TonyGuiseppe35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 12, 2022 -

AutoNation Ford Memphis responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 05, 2022

NICE SERVICR WRITER,ALLWAYS EASY TO DEAL WITH,VERY INFORMATIVE,KEEPS YOU UP WITH WHATS GOING ON WITH YOUR VECHILE More

by cartwrightr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ASHLEY
Aug 09, 2022 -

AutoNation Ford Memphis responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

August 04, 2022

Feel they should respond better when their car is ready had to hustle to pick up the car More

by Marciaybrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny
Aug 08, 2022 -

AutoNation Ford Memphis responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1259 to discuss what we can do to help.

August 03, 2022

Quick and efficient service. This was my first service appointment and I will definitely use them again More

by lhnorville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 05, 2022 -

AutoNation Ford Memphis responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Memphis and we hope to be of service again in the future.

July 28, 2022

Shaun was a GREAT help! He’s truly awesome. He had a work load but he was able to answer every question that I had. More

by billsshikira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun
Aug 01, 2022 -

AutoNation Ford Memphis responded

Hello, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you for the review!

July 26, 2022

I HAVE BEEN A CUSTOMER OF AUTO NATION , ONCE DOBBS FORD FOR OVER 30 + YEARS, WOULD LIKE TO STAY ONE , NEED A NEW SUV! ONE PROBLEM, COULD NOT LEAVE FOR 4 WEEKS TO CHECK OUT MY AIR CONDITIONER!!! More

by jamaglio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ASHLEY JONES
Jul 29, 2022 -

AutoNation Ford Memphis responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 25, 2022

My service and advisor are both 5 star. They are both courteous and knowledgeable about Ford products. More

by FordF150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Jul 28, 2022 -

AutoNation Ford Memphis responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 23, 2022

Always please with the service. Typically, regular maintianece services are done efficiently and quickly. The preservice videos are a new and good to have. I would like to see a More

by dgicking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Jul 26, 2022 -

AutoNation Ford Memphis responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

July 22, 2022

The service I was provided was quick and easy. Great service and told me if any issues that were inspected. More

by Mrgray83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl
Jul 25, 2022 -

AutoNation Ford Memphis responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 22, 2022

We gave the recall service rating a bad star value because we are SO unhappy about the "fix" that happened on the recall. In speaking with Taylor this morning, she gave me an EXCELLENT explanation of More

by texasteach99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
Jul 26, 2022 -

AutoNation Ford Memphis responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

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