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AutoNation Ford Memphis - Service Center

Memphis, TN

4.4
336 Reviews

336 Reviews of AutoNation Ford Memphis - Service Center

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August 31, 2022

I made an appointment for a oil change and multi-point inspection and My service Guy Shawn had me out of there in a hours time. More

by Cartez Da Barber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Sep 05, 2022 -

AutoNation Ford Memphis responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 29, 2022

I always take my Fords here for service. Great service advisors and technicians. If you have a question the technician will happily answer. More

by FordF150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew, Sydney
Sep 04, 2022 -

AutoNation Ford Memphis responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 27, 2022

It wasn’t stated or explained that you don’t work on dodge trucks under your limited warranty when I purchased my vehicle, must be referred More

by R W B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley
Sep 01, 2022 -

AutoNation Ford Memphis responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Memphis. If you'd like, please contact our General Manager at (901) 209-1259. We'd appreciate the chance to make your experience a positive one.

August 25, 2022

Very good experience. The gentleman who assisted me was pleasant and helpful. The car was ready before promised. I have had unpleasant experiences with this service de More

by Degood50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Howell
Aug 30, 2022 -

AutoNation Ford Memphis responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2022

Fortunately I arrived early enough to only have a few customers in front of me, so there was only a slight wait. Ashley did the scan asked me a couple of questions & I was out the door. By lunch time I r More

by Zeala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
Aug 30, 2022 -

AutoNation Ford Memphis responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

August 16, 2022

My dealing was only with the service dept. very good experience. Shawn was extremely accommodating. More

by lblifsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
shawn
Aug 20, 2022 -

AutoNation Ford Memphis responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 14, 2022

I was very happy with the airbag recall work done at this location. Appointment set up was efficient, reminder texts were efficient, staff were always friendly and professional, and site was clean and access More

by Hinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heidi, Andrew
Aug 19, 2022 -

AutoNation Ford Memphis responded

Hinson, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 11, 2022

Shawn was very professional, polite and understanding about my situation on getting my car fix. Once, i secured the funds my car was fixed within the week. He even checked my car's cabinet filter, whic More

by hill3211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn and Ken
Aug 16, 2022 -

AutoNation Ford Memphis responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 11, 2022

Awesome! !! They are the three F's. Fast, Friendly, and Fixable!!! They truly help us More

by Shaundra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John stroud
Aug 13, 2022 -

AutoNation Ford Memphis responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

August 09, 2022

Well one thing I can say they get the job done, and I am satisfied More

by Spearmanclassie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andre
Aug 12, 2022 -

AutoNation Ford Memphis responded

Hello, We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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