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AutoNation Ford Memphis - Service Center

Memphis, TN

4.4
336 Reviews

336 Reviews of AutoNation Ford Memphis - Service Center

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October 10, 2022

I was promptly greeted by a service provider upon my arrival for a 1:30PM 60,000 miles service on My 2017 Transit Connect Van. the service adviser was Ashley Jones who was very professional. She kept me More

by globalj
Recommend Dealer
Yes
Employees Worked With
Ashley Jones
Oct 14, 2022 -

AutoNation Ford Memphis responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 10, 2022

A very reliable place to buy cars from and get your car serviced, AutoNation is the place for great satisfaction from customers guaranteed. More

by corey mayhorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick sails, Sydney, Cornelius
Oct 14, 2022 -

AutoNation Ford Memphis responded

Hi Corey, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 10, 2022

Only place I come to. Every time I’m taken well care of. I appreciate everyone at this location. More

by Ajack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
Oct 14, 2022 -

AutoNation Ford Memphis responded

Hi Ajack, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

October 10, 2022

I keep coming back for all my Ford vehicles. If I have a technical question they always let me ask a master technician. I made appointment last time and we were done that day! Great advisors a More

by FordF150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew and Robert
Oct 14, 2022 -

AutoNation Ford Memphis responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

October 10, 2022

The service was very prompt and the wait wasn't long at all. The service people were very welcoming! More

by Black
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don't remember
Oct 10, 2022 -

Black responded

Great Service

October 09, 2022

They took there time and made sure everything was right before I left wonderful service and customer service More

by Antonioconner03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah
Oct 14, 2022 -

AutoNation Ford Memphis responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 09, 2022

Looking for some warranty work to be performed and they did not want to perform the work. More

by marty.dollar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service writer.
Oct 13, 2022 -

AutoNation Ford Memphis responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Memphis. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (901) 209-1259 -- we hope to hear from you soon.

October 04, 2022

I have been using this dealership for over 25 years and never had a problem. Customer service, the technicians, and any other that you come in contact with are always friendly and helpful. Great job doing More

by roena34.thames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Howell
Oct 10, 2022 -

AutoNation Ford Memphis responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 01, 2022

Andrew and crew answered my questions and concern. The waiting room was clean. The wait time was good More

by Mittie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 08, 2022 -

AutoNation Ford Memphis responded

Hello Mittie, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Memphis. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 29, 2022

Autonation Ford is a spacious, clean service center close to my home. The response is quick and friendly was entering the garage. More

by Lon0506m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Two Caucasian men, can’t remember names.
Oct 04, 2022 -

AutoNation Ford Memphis responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

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