AutoNation Ford Katy

Poor customer service, cero transparency, Already a customer and the maintenance is terrible, the service is bad, un professional. Tried to get another car from them, will not get into the whole exper customer and the maintenance is terrible, the service is bad, un professional. Tried to get another car from them, will not get into the whole experience. Go to another dealer. Dont waste your time in here. Maintenance terrible, customer service terrible. More

I recently purchased a truck at AutoNation Ford Katy, and the experience was quick and easy. The salesman, Khalid, was friendly, patient, and informative, answered my questions clearly, and never made me fe the experience was quick and easy. The salesman, Khalid, was friendly, patient, and informative, answered my questions clearly, and never made me feel rushed. The final selling price came in right where I wanted. Most importantly, the truck itself exceeded my expectations. More

Highly recommend AutoNation Ford Katy! I recently worked with Myriam Laaboudi to buy a pre-owned 2025 Nissan Murano, and she made the entire experience easy and stress-free. Myriam was pro I recently worked with Myriam Laaboudi to buy a pre-owned 2025 Nissan Murano, and she made the entire experience easy and stress-free. Myriam was professional, knowledgeable, and answered all of my questions without making me feel pressured. The dealership staff was welcoming, and the transaction was smooth. If you’re heading to this dealership, definitely ask for Myriam! More

Great customer service. They take good care of our vehicles! Been using them for years! They take good care of our vehicles! Been using them for years! More

Outstanding customer service at its finest. I will buy again from this dealership. Thanks Auto Nation Katy I will buy again from this dealership. Thanks Auto Nation Katy More

Based on my attempted buying experience, the “1Price No-Haggle” claim is a fraudulent scam. They won’t sell you the car at the listed price unless you agree to over-priced add-ons. In my case, I readi No-Haggle” claim is a fraudulent scam. They won’t sell you the car at the listed price unless you agree to over-priced add-ons. In my case, I readily agreed to pay the listed price for a used Explorer. After I politely decline the $749 paint protection plan and the $749 theft insurance, they came up with endless excuses why they could not sell me the car, culminating with the ridiculous claim that all of their computers crashed, precluding them from printing a sales contract. They claimed they would call me the next business day to send a contract. They then ghosted me. They won’t return my calls or texts. It’s possible that my lack of a car to trade and my decision to pay cash instead of financing contributed to their decision not to sell to me. In short, I think the listed price is a fraudulent scam. I appreciate that a business wants to make money, but their fraudulent business model is frustrating. The listed price was a good price, but they are luring customers like me to their dealership with good prices and no intention to actually honor the price. That was my experience, and this is my opinion. I still need a car, buy I won’t be buying from AutoNation Ford Katy. More

Vyncint and D’ are the best car salesman I have dealt with in 20 years. I love and know cars, but I was helping two friends find there's and this place was awesome! No games, they just worked with them with in 20 years. I love and know cars, but I was helping two friends find there's and this place was awesome! No games, they just worked with them until they both drove off happy in there new rides! The prices are already set reasonably, and I left this place feeling like I gained brothers to my family! They should teach other salespeople how to talk with the guest! As a Guest, tell the truth, be legit with what you can really afford and you will become a happy customer like us! I will refer anyone who asks for help for car buying to my new brothers! Love you all! More

in 12 days for front differential rebuild. I booked online and was told that I should have called first I booked online and was told that I should have called first More

Ahmed and the whole team did a great job at getting me in the car I wanted at the right price. the car I wanted at the right price. More

Poor salesman service, poor maint service, terrible cleaning department . And when I received email asking how my service was Neil Maddox never responded to any of my email about my experience . Woul cleaning department . And when I received email asking how my service was Neil Maddox never responded to any of my email about my experience . Would take my money elsewhere . Poor quality More