AutoNation Ford Katy

Every time we have an appointment for oil change and tire rotation it takes well over 2-1/2 to 3 hours. We always tell them we will wait and they always forget we are there until we finally have to ask the rotation it takes well over 2-1/2 to 3 hours. We always tell them we will wait and they always forget we are there until we finally have to ask the status and they then tell us the vehicle is done. More

I want to thank Katy Ford A lot. I went to Plant Ford first for the repair since I live near them. They could NOT inspect my truck for 5-7 days, no loaner car, and no idea when they I went to Plant Ford first for the repair since I live near them. They could NOT inspect my truck for 5-7 days, no loaner car, and no idea when they could actually do the work. I called Katy Ford, got in the next day, and I got a great loaner. They fixed my problem that day, and I got back on the road THAT DAY!!! My F250 is a work truck, I do construction, and I need it every day. It's a tool I must have for work. I'm so impressed with David and my mechanic that I would give them 12 out of 10 if I could. Thank you!!!! More

Fast oil change! The technicians were highly professional, prices were fair, and the service was quick. The technicians were highly professional, prices were fair, and the service was quick. More

Maurice and Vincent were amazing. This was such an easy process. Being able to get the truck bed sprayed on same day was a blessing. This was such an easy process. Being able to get the truck bed sprayed on same day was a blessing. More

They sent me an invitation for a free multipoint inspection which I combined with an oil change a battery replacement. Staff were very friendly - which is important to me - as well as professional. inspection which I combined with an oil change a battery replacement. Staff were very friendly - which is important to me - as well as professional. Work was completed in a fraction of the initial time estimate. They always send a text with a link to a video showing the technician at work. More

Great service, process was very quick and easy. Friendly staff. Will definitely recommend to friends and family Friendly staff. Will definitely recommend to friends and family More

Great value and customer service from the time o Wales in the door until I left with the new truck. the door until I left with the new truck. More

Tuve una excelente experiencia en AutoNation. Todo el proceso fue profesional, transparente y muy organizado. El personal fue amable, respondió todas mis preguntas con paciencia y me ayudó a enco Todo el proceso fue profesional, transparente y muy organizado. El personal fue amable, respondió todas mis preguntas con paciencia y me ayudó a encontrar el vehículo adecuado sin presionarme. Me hicieron sentir valorada como cliente y definitivamente recomendaría AutoNation a familiares y amigos. More

great selection of vehicles and great pricing. Made me feel like I am getting good value for my money. Made me feel like I am getting good value for my money. More

Service was great. I made an appointment with Elena who greet me upon arrival. Elena was with another customer and ask Alicia to assist me until she was available. A I made an appointment with Elena who greet me upon arrival. Elena was with another customer and ask Alicia to assist me until she was available. Alicia listen, gave options and was very patient. I finally made a decision to purchase on a 2026 Bronco outer banks which I loved. Elena finish up the final part of the sale with making sure my Bronco was cleaned, had a full tank of gas and demonstrated features of the vehicle. Alicia and Elena were awesome! Thanks for a great experience Auto Nation of Katy! More