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AutoNation Ford Jacksonville
Jacksonville, FL
968 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 968 reviews
December 01, 2021
Most frustrating experience. I have been a customer for three years and will not return. I had a 9:15 appointment for a simple oil change. At 10:45, I requested a status and was told there were two cars ah three years and will not return. I had a 9:15 appointment for a simple oil change. At 10:45, I requested a status and was told there were two cars ahead of me. I had the service writer bring my car around. I also spoke with the manager who complained about how busy and short handed they were. He offered to pick up, service, and deliver my car to me. How was that helpful? I would have had no car all day. Should I need service beyond routine maintenance, I’ll travel 20 miles before I return to this location. More
by weekendjoyii
Employees Worked With
Service manager
November 30, 2021
Excellent dealership. Jessica got my Super Duty in for routine service and out again well before I thought it would be ready. They always do a super job and have a large, comfortable waiting area. routine service and out again well before I thought it would be ready. They always do a super job and have a large, comfortable waiting area. More
by GeorgeR
Employees Worked With
Jessica Henry
November 29, 2021
I drive by the Ford dealer at Regency to come to AutoNation because of the outstanding service I can get my vehicle serviced when needed without making an appointment weeks in advance and the parts AutoNation because of the outstanding service I can get my vehicle serviced when needed without making an appointment weeks in advance and the parts, etc are always avaialble on a same or next day basis. Stephanie is fantastic! More
by dskkam
Employees Worked With
Stephanie
November 27, 2021
Susan has been my Service Advisor for many years. She has given me great advice throughout the years. I trust her implicitly! With the exception of once installing new windshield wipers incorrectly, in 21 ye given me great advice throughout the years. I trust her implicitly! With the exception of once installing new windshield wipers incorrectly, in 21 years of service on 3 vehicles, I have always left the dealership completely satisfied! More
by Peeg
Employees Worked With
Susan Gunnell
November 22, 2021
The service, as usual, was exceptional and timely. Special mention goes to Miss Stephanie McGuire in the Service Department who kept me informed as the service was being completed, Special mention goes to Miss Stephanie McGuire in the Service Department who kept me informed as the service was being completed, More
by Skyhorse1937
Employees Worked With
Stephanie McGuire
