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AutoNation Ford Jacksonville

Jacksonville, FL

4.3
968 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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10720 Phillips Hwy

Jacksonville, FL

32256

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Showing 968 reviews

January 23, 2022

Always great service and except for this annoying survey a great experience. now you have the 15 word min More

by shepp03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McGuire
Jan 28, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 22, 2022

Great customer service department and grand service. Excellent technician and customer friendly. Very clean waiting area and very clean restroom. I been several Auto Nation for service. Phillips hwy #1 More

by Gibbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Jan 27, 2022 -

AutoNation Ford Jacksonville responded

Hi, your comments keep us motivated and working hard for all our guests! If you ever need help, just give us a call. Happy motoring!

January 21, 2022

Quick, friendly, courteous. Have been a customer since 2006 and ten vehicles over the years. More

by Yanksfan67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Anderson
Jan 25, 2022 -

AutoNation Ford Jacksonville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 19, 2022

Great service department. Always take my truck here for service. They are fast and honest. More

by michaelharper0824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McGuire
Jan 21, 2022 -

AutoNation Ford Jacksonville responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. We are always more than happy to assist you if anything else comes up. Take care!

January 17, 2022

Service writer Stephanie kept me informed. Autonation repaired my Ford so it was safe to drive. Friendly and efficient location. More

by magaba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Guthrie
Jan 20, 2022 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 17, 2022

Great service - very timely and complete service. Staff was very friendly. It was a pleasant experience. More

by erhawke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wanda Duett
Jan 20, 2022 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 17, 2022

Excellent service. Fast, reasonable rates. Jessica is best Service Advisor. You have got to be nuts to go elsewhere for Ford service. No complaints in nearly 5 years with them Like them so much I just More

by Charley
Recommend Dealer
Yes
Employees Worked With
Jessica Henry
Jan 20, 2022 -

AutoNation Ford Jacksonville responded

Hi Charley, we are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 14, 2022

I went on line to set up my appointment with the service department and had my oil changed,and asked for my tires to be rotated.It was done and I noticed a charge for this service .I thought this was part More

by sanjoe1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie M. in service department
Jan 18, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 14, 2022

Quick service,work was completed long before I thought it would be and recall work was done at no charge,except for my $75 towing fee More

by tastone77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan
Jan 18, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 13, 2022

I was in the industry for decades. With the somewhat educated point of view, I feel AutoNation in Jacksonville is a phenomenal example of how a dealership should be managed; from sales management to the More

by esheridan0713
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel/-Jacob(mgr.)
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