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AutoNation Ford Jacksonville
Jacksonville, FL
968 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 968 reviews
March 23, 2022
A friendly dealership with help when asked and a clean environment. Will purchase again. Brandy and the Finance Manager were graet. environment. Will purchase again. Brandy and the Finance Manager were graet. More
by pacoalonso48
Employees Worked With
Brandy Farmer and the Finance Manager
March 21, 2022
They are efficient and friendly. Even though they are needing more workers, they are fairly timely. They could offer more services with the oil change such as washing your car or at Even though they are needing more workers, they are fairly timely. They could offer more services with the oil change such as washing your car or at least just vacuuming the inside. More
by Yrofsaints
Employees Worked With
Jessica Henry
March 20, 2022
This was my first experience with this dealership and it was for an oil change. I feel they were able to set an appointment within a few days which I appreciate. When I arrived for my appointment I was chec was for an oil change. I feel they were able to set an appointment within a few days which I appreciate. When I arrived for my appointment I was checked in and out in a timely manner no standing around and waiting on a clerk. More
by olivia13.rc
Employees Worked With
Betty Edwards
March 18, 2022
Everyone that I spoke with was very friendly and helpful. They were also quick and let me know as soon as possible what was going on with my car and even explained what it meant for the wellbeing of my car l They were also quick and let me know as soon as possible what was going on with my car and even explained what it meant for the wellbeing of my car long-term. More
by SarahAnne
Employees Worked With
Jessica Henry
March 14, 2022
I always have a great experience at Autonation Ford Jacksonville. Stephanie McGuire, my service advisor, does a great job and handles everything very professionally. It has also been a great experien Jacksonville. Stephanie McGuire, my service advisor, does a great job and handles everything very professionally. It has also been a great experience when purchasing autos. I have purchased seven autos there. More
by John R Amatangelo
Employees Worked With
Stephanie McGuire
March 11, 2022
$500 to install a $49 part with $370 of that being labor was a little hard to swallow. $50 in "miscellaneous", was also questionable. Three phone calls over 2 days to which there was no answer or response was a little hard to swallow. $50 in "miscellaneous", was also questionable. Three phone calls over 2 days to which there was no answer or response and another 26 and a half minutes on hold once I did reach someone was not appreciated. Time will tell as to whether the repair was proper but I must say this is the first time I've had a dealing with them that wasn't totally satisfactory. It could have been a combination of misunderstandings. I would take my Ford truck back there again. More
by williams49.gw48
Employees Worked With
Service personnel
