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AutoNation Ford Gulf Freeway
Houston, TX
875 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 875 reviews
November 10, 2022
AutoNation Ford - Gulf Fwy showed me that my individual needs were not important to them. They simply wanted my money, and did not communicate with me at all beyond the bare minimum. For the price tag o needs were not important to them. They simply wanted my money, and did not communicate with me at all beyond the bare minimum. For the price tag on the Ford Explorer King Ranch I have purchased, it was absolutely insulting that they didn't wash the vehicle, didn't update me on service status, and charged me incorrectly and told me "well we already ran it and can't fix it now - sorry." So - they were just fine giving me less than exceptional service, and then charging me for more than they did for me. Pitiful. More
by garyastonjr
Employees Worked With
Too many to list - billing & people sitting at desk.
November 10, 2022
The dealer has been very helpful ever since I have walked in. They were knowledgeable of their automobiles. Good experience with the dealership as a whole. in. They were knowledgeable of their automobiles. Good experience with the dealership as a whole. More
by Mickey
Employees Worked With
Amehd finance. Salesman and sales manager.
November 05, 2022
Took car in for routine oil change and tire rotation. Service adviser said I should do additional engine performance servicing, which I did. Everything went good, but it took longer than I was expectin Service adviser said I should do additional engine performance servicing, which I did. Everything went good, but it took longer than I was expecting. I was expecting about 1 hour for the oil change and tire rotation so I had planned to wait on the work. It took about 3 hours for the work. I am assuming the engine performance servicing took the extra time. If I had known it was going to take that long, I would have arranged to leave the car there and picked it up later in the day. More
by PRENTICEDW
Employees Worked With
Mykalla
November 04, 2022
The salesman was very caring and knowledgeable. Everyone listened to my needs and came up with a better extended warranty than I have on my other mustang. The salesman even helped me set up the a Everyone listened to my needs and came up with a better extended warranty than I have on my other mustang. The salesman even helped me set up the app for Ford pass. More
by jo.jones
Employees Worked With
Kirk
