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AutoNation Ford Gulf Freeway

Houston, TX

Overview
Reviews
Vehicles
4.5
875 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12227 Gulf Freeway

Houston, TX

77034

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Showing 875 reviews

November 21, 2022

My service advisor, Adrian Ornelas, was amazing. I was able to get an appointment right away and service team was able to identify and repair the cause of the issue much sooner than I expected. I to More

by gkerrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Ornelas
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Nov 23, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 21, 2022

My overall experience was good on this visit. Setting up the appointment And dropping off the car was easy. They finished the work much faster than expected too! More

by Shoprod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
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Nov 23, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 18, 2022

Friendly atmosphere and great service. My vehicle was repaired and ready for me to pick up on the same day. More

by leonmoody65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Fuentes
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Nov 22, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2022

Service was very helpful and timely. I would definitely come back again for service at this location. More

by AnibalC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE CAMPUZANO
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Nov 22, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 17, 2022

Service representative Alex always takes care of my needs and the dealership’s service is great More

by Wbtreybig
Recommend Dealer
Yes
Employees Worked With
Alex
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Nov 22, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

Nov 22, 2022 -

Wbtreybig responded

Alex is a great service technician. He is extremely professional, polite and greets you with a smile. Glad I found Alex and AutoNation

November 16, 2022

I was taken care of promptly and was given ample information about the service I will be provided for care of my vehicle. More

by Teri Maldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Campezano
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Nov 20, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Teri, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 15, 2022

Jose Campuzano in the service department was nice to work with. He kept me informed on the status of my vehicle while in for repairs. The turn around time for the repair was very quick. More

by mmiller1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Campuzano
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Nov 18, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 14, 2022

The gentleman men that helped me with my truck were very helpful in everything I asked help with. More

by Abel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Martinez and Richard
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Nov 18, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Abel, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Gulf Freeway! If you need more help, our team is available to talk -- safe travels!

Nov 18, 2022 -

Abel responded

Jordan was very helpful with any and every question that I had

November 12, 2022

Service was great. Was swiftly contacted about the vehicle I was inquiring about online and didn't have any oressure put on me. More

by sifuentes.ricardo1313
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Firas Shueb
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Nov 21, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, Thanks for the feedback. We strive to provide excellent service to our customers at AutoNation Ford Gulf Freeway. Drive safe, and we'll see you on the road.

November 12, 2022

Alex Fuentes in the service department is great at taking care of his customers and providing top level service. More

by breton.cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Fuentes
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Nov 21, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Breton, your satisfaction is our top priority. Thank you for your kind review; we are happy to pass along your comments to Alex here at AutoNation Ford Gulf Freeway! Drive safe, and we'll see you on the road.

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