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AutoNation Ford Gulf Freeway
Houston, TX
875 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 875 reviews
January 26, 2023
Paul Jones was great to work with. He went above to help us with our purchase. My husband and I both would highly recommend Mr. Jones at Auto Nation Ford!! He went above to help us with our purchase. My husband and I both would highly recommend Mr. Jones at Auto Nation Ford!! More
by Beckytreadway4
Employees Worked With
Paul J
January 25, 2023
Charged 3K over MSRP. Finance department lied and told us we needed windshield insurance due to sensors in our windshield making it cost prohibitive to replace, found out Finance department lied and told us we needed windshield insurance due to sensors in our windshield making it cost prohibitive to replace, found out there are no sensors and cannot refund this charge (over $1K). Overcharged on warranty and gap insurance after looking into other Ford dealership programs ($6K). Tried to have the sale re-written per my financial instituions recommendation but they would not and said I will have to wait 4-6 weeks until everything processes before any changes can be made. This will surely mean I will not get everything that is due back to me. They lied and stole from me and my family. Charges not agreed to initially are on the final bill. After hours of waiting you are ready to leave and they rely on this to steal more from you. I signed once and the finance officer applied this signature to everything else electronically. More
by Pbright
Employees Worked With
Jose Viera in sales, Ahmed Bencheikh in finance
January 24, 2023
Kirk at Autonation Ford was very helpful and got me in my new car and on my way. I would highly recommend this dealership for all of your car buying needs. new car and on my way. I would highly recommend this dealership for all of your car buying needs. More
by kristinawheatley7
Employees Worked With
Kirk, Ahmed
January 20, 2023
the service was quick and easy. everything was explained to me and i was given a lot of information about the type of services i needed and the ones they offered everything was explained to me and i was given a lot of information about the type of services i needed and the ones they offered More
by norozco12
Employees Worked With
mikayla
January 19, 2023
This was my first time actually being in a auto service dealership and all I can say is I was very pleasantly surprised. Great service and great staff dealership and all I can say is I was very pleasantly surprised. Great service and great staff More
by Jgonzalez3336
Employees Worked With
Alvarez, Alfonso
