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AutoNation Ford Bellevue - Service Center
Bellevue, WA
436 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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436 Reviews of AutoNation Ford Bellevue - Service Center
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February 20, 2023
Took my C-MAX in for a recall, and arranged to wait rather than go home and back for what was advertised as being a quick job. They actually finished earlier than promised, so I was happy! rather than go home and back for what was advertised as being a quick job. They actually finished earlier than promised, so I was happy! More
by jerry.doerr
Employees Worked With
Chad Dobbs
February 18, 2023
After a diagnosis at Pep Boys, they determined my check engine light was giving too many codes and suggested I take it here. The Ford Service team did not disappoint! Everyone from the front desk crew, to engine light was giving too many codes and suggested I take it here. The Ford Service team did not disappoint! Everyone from the front desk crew, to the service crew, was super friendly and even greeted me before walking in to the building. Additionally, the amenities while waiting are nice. Charging tables, comfy waiting area, and coffee/tea. I don’t have kids but they had some entertainment options for children as well. Getting helped and the overall car service turnaround time was quick! My total ended up being less than the estimate which is always a welcome surprise. Thank you again for the smooth and convenient experience! More
by Daniela
Employees Worked With
Jarys
February 17, 2023
Always professional, helpful and fast. I've had nothing but good experiences with this dealership - whether it be on the sales or service side. I've had nothing but good experiences with this dealership - whether it be on the sales or service side. More
by dbsavoy
Employees Worked With
Steve
February 14, 2023
I received an email for service of my Ford Mustang Mach-e. I expected to get my my mobile charger exchanged for a new one. I was received with surprise. Why did I come? The car was to new for servi Mach-e. I expected to get my my mobile charger exchanged for a new one. I was received with surprise. Why did I come? The car was to new for service🥵 i drove the 25 mile for nothing. The new charger was not yet received 😡 After 4 weeks😡 When I asked to check for an strange high pitched sound when driving between 25 and 35 miles an hour it was dismissed as normal. Coming from the brake regenerator however it.a steady sound not during deceleration. When I asked to look into a squeaky sound when the parking brake or during braking then it was dismissed as a normal sound coming with the car. Another Mach-e had the same issues. Which car was that. When I got my key and left the dealership then a blue Mach-e responded, my car was still being serviced. Was the ‘other’ Mach-e my own? We got back to this dealer for the salesman. The service department? Disappointing ❗️❗️❗️ More
by John R
Employees Worked With
Steve?
January 30, 2023
Service people are amazing - always friendly and efficient. We changed service locations a year ago after frustrations and could not be happier with Bellevue. efficient. We changed service locations a year ago after frustrations and could not be happier with Bellevue. More
by kathryn
Employees Worked With
Steve - he is very helpful and attentive.
January 24, 2023
I've been taking my car here for over three years and every time it is a positive experience. They are so professional and have great customer service. It's nice too because they have a good lounge where every time it is a positive experience. They are so professional and have great customer service. It's nice too because they have a good lounge where you can wait for your car to be done! More
by CKL
Employees Worked With
Jerys
January 23, 2023
The service staff at this location is efficient and knowledgeable. They are clear in what is needed to get you, the customer, up and running. An important part of the appointment is knowing when your knowledgeable. They are clear in what is needed to get you, the customer, up and running. An important part of the appointment is knowing when your vehicle will be ready for pick-up. The staff is very good at communicating and answering your questions. More
by sbittner
Employees Worked With
Josh
