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AutoNation Ford Bellevue - Service Center
Bellevue, WA
436 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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436 Reviews of AutoNation Ford Bellevue - Service Center
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May 15, 2023
Paul, my service manager, has gone out of his way to provide great service. Unfortunately, Ford has not been as accommodating in resolving my service problems with a Sync III system. It took them 4 mont provide great service. Unfortunately, Ford has not been as accommodating in resolving my service problems with a Sync III system. It took them 4 months to finally agree to replace an obviously ATIM module. More
by Cy
Employees Worked With
Paul
May 08, 2023
They were fast and efficient. They even called and offered us a complimentary pick up and drop off service. Josh came quickly and was professional and on time. They were honest wi They even called and offered us a complimentary pick up and drop off service. Josh came quickly and was professional and on time. They were honest with what we needed and did not push any services. More
by Kirakcollins
Employees Worked With
Josh
May 04, 2023
After 10 safety recall letters (1 per month) from Ford and my 10 calls to autonation I was told that the massive air bag supply shortage from Takata was over and they had the new airbag in stock. Never di and my 10 calls to autonation I was told that the massive air bag supply shortage from Takata was over and they had the new airbag in stock. Never did get a call back from autonation when they had said on multiple calls from me I would be called when the part got in. I got an immediate appointment and the air bag was swapped out in about 2 hours. Very friendly and knowledgeable service writer who discussed another problem I was having and special ordered the part I needed to replace. Part arrived the next day. Mechanic plugged a battery into the cigarette lighter prior to disconnecting the battery so my radio presets were not lost. More
by jed51
Employees Worked With
Richard Benz
April 30, 2023
I came in to buy a set of tires for my Toyota Tacoma, Steve and his crew made it easy. He always makes it easy to service my vehicle with them. I love the new Cooper tires, they’re so quiet. Thanks AutoN Steve and his crew made it easy. He always makes it easy to service my vehicle with them. I love the new Cooper tires, they’re so quiet. Thanks AutoNation and Steve! More
by Hsteveyoung
Employees Worked With
Steve
April 24, 2023
Service Advisor Jarys Candelaria responded promptly to the coolant issue (engine high temperature). While there was no immediate appointment available, he gave a temporary workaround considering safety an the coolant issue (engine high temperature). While there was no immediate appointment available, he gave a temporary workaround considering safety and subsequently helped me to conclude with a thorough test. Brilliant service. Thanks Jarys! Great people to work with. More
by Arunkumar Singaravelu
Employees Worked With
Jarys Candelaria
April 13, 2023
Outstanding service from Jarys Cortez at Auto Nation. Background of issue; Back in November 2022 I took my SUV into Bickford Ford, Snohomish, for a front camera error. This error meant safety lane rest Background of issue; Back in November 2022 I took my SUV into Bickford Ford, Snohomish, for a front camera error. This error meant safety lane restriction, parking assist and wiper rain sensing was non functional. We had our car in multiple times and after frustrated by Bickford Service dept, they washed their hands on repair. Their technicians stated the front camera was not the problem and that our manufacturer original front windshield was warped. I got a second opinion so took it to AutoNation. I called AutoNation and Jarys immediately called back. He was understanding and helpful and agreed his technicians would help. They fixed it, it turned out the technician at Bickford Ford had not completed Dynamic re-alignment of camera, which AutoNation found! Thankyou, Thankyou Jarys Cortez you are a rock star for assisting with my concerns and guiding us to the repair. Morale of the story, take your Ford to AutoNation, they Rock! More
by Damian
Employees Worked With
Jarys Cortez
