AutoNation Ford Bellevue - Service Center

Brought my truck in for recall on airbag and headlight alignment. Obviously no charge for recall work But service agent said that labor was billed at $215.00 / hr and that they charged 1 hours labor for alignment. Obviously no charge for recall work But service agent said that labor was billed at $215.00 / hr and that they charged 1 hours labor for each headlight. Seems exorbitant for a relatively simple procedure, even though I was unable to do it correctly. Fortunately for me I was billed for only 1 hour. As closing time grew near and not having been notified as to status of my truck. I called and became involved in a nightmare. Voice directory picked up the call press 2 for service, then press another number if i want to check status on my vehicle this resulted ibeing directed back to main menu. Did this 4 times with same results. Called Parts Department and asked to be transferred to service . This put me back into main menu again. Gave up just came on down hoping It was done. Finally recieved call about my truck as I approached lot. Haven't been able test out alignment yet. Hoping problem rectifed. More

I was immediately greeted and helped, all the staff were incredibly friendly and I was able to drop off my van same day. Great experience! incredibly friendly and I was able to drop off my van same day. Great experience! More

Very good with communication the service was good. Do not have any more words to Do not have any more words to More

Compared to my previous dealership, Ford of Bellevue has provided exceptional service. I have found the service department to be extremely responsive and I feel they have gone above and beyond to try to acc provided exceptional service. I have found the service department to be extremely responsive and I feel they have gone above and beyond to try to accommodate me and my car for service. I feel they have tried to get to know me personally, and have offered additional services, such as driving my car to me after service completion. They seem to be a very well run service department. More

My truck was scheduled in within a reasonable time and I was informed along the way of the progress of the repairs. was informed along the way of the progress of the repairs. More

They were able to get me in for my brake job. Josh keeps me posted as to their progress along the way. I plan to buy my next car from this dealership. My husband and I have bought all of our cars Josh keeps me posted as to their progress along the way. I plan to buy my next car from this dealership. My husband and I have bought all of our cars from them since 1990. More

They are very courteous and timely. I was kept up to date on my cars process. I was kept up to date on my cars process. More

Auto Nation Ford Bellevue's service department fulfills my Ford F-150 extended maintenance plan adequately, my Ford F-150 extended maintenance plan adequately, More

It’s easy to make an appointment. My service advisor is very knowledgeable and only recommends what is needed My service advisor is very knowledgeable and only recommends what is needed More

Fast, clean, friendly service area. Has great shuttle service as well that was prompt and went to my office for drop off and pickup. Has great shuttle service as well that was prompt and went to my office for drop off and pickup. More