AutoNation Chrysler Jeep Broadway - Service Center

Friendly and honest staff compared to other Autonation. Hope they continue to do this. I was there for a oil leak and they explained the timelines to diagnose. Once diagonsis were complete, I got all the i Hope they continue to do this. I was there for a oil leak and they explained the timelines to diagnose. Once diagonsis were complete, I got all the information to make the decision for the next steps. More

Attentive and supportive! The service all around was great. Smiles and communication was delivered! Thank you. Fast service The service all around was great. Smiles and communication was delivered! Thank you. Fast service More

They completed the requested service in a minimal length of time which we, asked the service to do. of time which we, asked the service to do. More

Service always takes longer than originally expected. (1- 1/2 weeks v.s. "a couple of days". However, this was because the technician found two problems with previous work done at this dealership. (du (1- 1/2 weeks v.s. "a couple of days". However, this was because the technician found two problems with previous work done at this dealership. (due to faulty Jeep parts which, thankfully, were under warranty) Bree is great, as usual. She tries to keep me posted as to when I might get my Jeep completed. More

I arrived for my appointment promptly and was told it would be potentially a couple hours before my oil change/tire rotation were finished. The associate then told me she'd see if they could get another would be potentially a couple hours before my oil change/tire rotation were finished. The associate then told me she'd see if they could get another technician on the job and my maintenance only took an hour! Additionally, I hadn't realized my Jeep wave benefits had expired unbeknownst to me, and I wasn't able to use those benefits previously as getting an appointment was so difficult. Therefore, I'd paid for maintenance that should have been covered by my lease. The associate that helped me ended up taking $60 off my final bill to atone for these issues-above and beyond! More

Jack did a great job for me and kept me informed while my vehicle was being diagnosed. vehicle was being diagnosed. More

Chris was wonderful. Excellent customer service, knowledgeable and kept me informed at all times regarding my vehicle. Excellent customer service, knowledgeable and kept me informed at all times regarding my vehicle. More

Christopher in the service department was outstanding! I told him my concerns and he walked me through all the options to help and made sure I understood them. Without a doubt he had the best customer ser I told him my concerns and he walked me through all the options to help and made sure I understood them. Without a doubt he had the best customer service! His communication was great! More

Chris my service advisor was excellent at keeping me informed on how the service was going and finished ahead of my expected time. informed on how the service was going and finished ahead of my expected time. More

Quick check in. Kept us informed as to progress of the service. Done before we expected Kept us informed as to progress of the service. Done before we expected More