AutoNation Chrysler Jeep Broadway

I arrived for my appointment promptly and was told it would be potentially a couple hours before my oil change/tire rotation were finished. The associate then told me she'd see if they could get another would be potentially a couple hours before my oil change/tire rotation were finished. The associate then told me she'd see if they could get another technician on the job and my maintenance only took an hour! Additionally, I hadn't realized my Jeep wave benefits had expired unbeknownst to me, and I wasn't able to use those benefits previously as getting an appointment was so difficult. Therefore, I'd paid for maintenance that should have been covered by my lease. The associate that helped me ended up taking $60 off my final bill to atone for these issues-above and beyond! More

Jack did a great job for me and kept me informed while my vehicle was being diagnosed. vehicle was being diagnosed. More

For a guy that usually cringes when it comes to car shopping…this was the best experience I’ve had with a dealership in a long time. From the start with the sales team Brandon to the finance department shopping…this was the best experience I’ve had with a dealership in a long time. From the start with the sales team Brandon to the finance department and General Managers I have never been happier than I was working with this team. Very excited and went above and beyond to see what I wanted and was very honest about what they could do in regards to my situation. If you are a serious buyer and can be patient and give them a chance to make it happen, I guarantee they will impress you with their services and give you the best experience possible. I would recommend them to anyone looking for a dependable car and incredible customer service experience. More

Chris was wonderful. Excellent customer service, knowledgeable and kept me informed at all times regarding my vehicle. Excellent customer service, knowledgeable and kept me informed at all times regarding my vehicle. More

Christopher in the service department was outstanding! I told him my concerns and he walked me through all the options to help and made sure I understood them. Without a doubt he had the best customer ser I told him my concerns and he walked me through all the options to help and made sure I understood them. Without a doubt he had the best customer service! His communication was great! More

This was a very good purchase experience on my 2022 Jeep Gladiator. I found this discounted model online and sent a digital inquiry at 7:37 pm CT. At 7:39 pm I received a text; after a series of texts I rep Gladiator. I found this discounted model online and sent a digital inquiry at 7:37 pm CT. At 7:39 pm I received a text; after a series of texts I replied that I was a serious buyer and could a salesman contact me? I figured it would be morning before I would hear from a salesman. The salesman called in a few minutes and by 8:39 pm I had a deposit made and the vehicle secured. I traveled to the dealership a few days later and brought the Gladiator home to Oklahoma! More

Chris my service advisor was excellent at keeping me informed on how the service was going and finished ahead of my expected time. informed on how the service was going and finished ahead of my expected time. More

I think Preston was amazing. Made the whole experience Less painful. I would recommend this particular auto nation. Made the whole experience Less painful. I would recommend this particular auto nation. More

Danny and Noah were knowledgeable, helpful, experienced, and went above and beyond customer service satisfaction. They were awesome and our experience there was outstanding top notch definitely will be refe and went above and beyond customer service satisfaction. They were awesome and our experience there was outstanding top notch definitely will be referring others to them. More

This is the worst dealership you could ever go too! DO NOT SHOP HERE! My daughter who is years old and was purchasing her first car on her own was treated awful! She bought a jeep that she took to a m DO NOT SHOP HERE! My daughter who is years old and was purchasing her first car on her own was treated awful! She bought a jeep that she took to a mechanic it had no heat and multiple problems. The dealership would not fix. We returned the car under the day rule. The next car she bought we took to a mechanic and he said it was UNSAFE to drive!! They would not let her return it based on the contract the 5 day rule applies to one car! They did not mention this to us and even when I said we will check it out and have 5 days NO ONE CORRECTED ME! Now my daughter is stuck with a unsafe car! Take the first car back with no heat and leaks or keep this car those are the choices they gave her! Are you kidding me? How is this good customer service? How is this even being a decent human being? She was taken advantage of and its really sad! BRING A LAWYER WITH YOU TO READ THE FINE PRINT! THEY WILL NOT DISCLOSE TO YOU!!!! This is wrong and they know it! More