AutoNation Chrysler Jeep Broadway

the dealership gets high marks because of Noah! deserves bonus! best salesperson I have ever dealt with - worked hard to find right car for daughter. did not push. great follow-up. easy to tru deserves bonus! best salesperson I have ever dealt with - worked hard to find right car for daughter. did not push. great follow-up. easy to trust (which is unusual in a car dealership). and super knowledgeable. More

Made an appointment for a tire balance & rotation/oil change two weeks in advance & stipulated I needed to wait for the work. Arrived on time for that and reiterated I was waiting, was told it would be a change two weeks in advance & stipulated I needed to wait for the work. Arrived on time for that and reiterated I was waiting, was told it would be an hour. After waiting an hour I see my Jeep sitting where I left it when I arrived ( and directly in plain view of the person who’d checked me in ), with the emergency flashers blinking? When I reminded them of what we’d discussed & arranged I was told “he’s running behind” - period. Someone couldn’t have discussed that with me while I was in the waiting room? My appointment was at 9:00 & they’re already running behind? What good is it to make appointments and be told the work will take about an hour? A gentleman ( obviously a manager) stepped in and finally took care of me - it was another 45 minutes before the work was completed. If he hadn’t been there I might still be waiting. And - my tires were over inflated during the job. Check the video. The door tag clearly states 33 lbs and they inflated them to 38. I had to fix that myself? Disappointing all around. More

Fixed quickly with jeep with suggestions for things for future appointment at golden dealership for safetu future appointment at golden dealership for safetu More

I bought my Jeep here brand new in 2012 and have been coming back ever since. The service was way slower than in years past (I wasn't called back in two days as they had my Jeep for an oil change/ tire r coming back ever since. The service was way slower than in years past (I wasn't called back in two days as they had my Jeep for an oil change/ tire rotation and a quote on two simple repairs) even with a scheduled appt. When I received my vehicle the quotes were only given to me verbally with no paper record in my invoice. Unfortunately, I do not think I will use them again. I will instead use the AutoNation on Arapahoe and see if their service is better. I expected better service from a dealership....that is why you pay the premium cost for work. Haven't felt the same way about other dealerships in the area for my Nissan and BMW work. We have been looking at the Jeep PHEV and will consider other dealerships now as well. More

Fast on the work and very kind on explaining all of there was to do.. was to do.. More

Fast, no hassle, honest. We had a great experience with this dealership and Jeremiah. Would highly recommend! We had a great experience with this dealership and Jeremiah. Would highly recommend! More

I bought my Jeep here and I like the service I typically get. Bre has been my technician and shelve very responsive get. Bre has been my technician and shelve very responsive More

David was very friendly and attentive to our needs. The receptionist ensured that we were well taken care of as well. The receptionist ensured that we were well taken care of as well. More

I have purchased multiple jeeps from the dealership and have had a great experience every time. have had a great experience every time. More

My most recent oil change & tire rotation. Jack was kind, helpful, and listened to some of my concerns as well as assured me on double checking some things would get done. I appreciated that v Jack was kind, helpful, and listened to some of my concerns as well as assured me on double checking some things would get done. I appreciated that very much! More