AutoNation Chrysler Jeep Broadway

Scheduling the appointment was a little difficult. There was some confusion when I arrived. Service thought I was in for an oil change. I was not. I was there for a diagnostics. I was also not very im There was some confusion when I arrived. Service thought I was in for an oil change. I was not. I was there for a diagnostics. I was also not very impressed with the diagnostics. It was very basic. Did not seem that thorough. I will still recommend, just a couple things I noticed I would like to share. More

It was very clean and very open I love the set up of this dealer. I was greeted by a very nice lady at the front desk and was offered hot coffee// hot coca or water in the back. The bathroom was even clean. dealer. I was greeted by a very nice lady at the front desk and was offered hot coffee// hot coca or water in the back. The bathroom was even clean. Everyone was super nice and made getting my first car a breeze More

Will was welcoming and attentive. He did his best to get my vehicle toward the front of the service queue despite being overbooked with appointments for the day. He provided helpful He did his best to get my vehicle toward the front of the service queue despite being overbooked with appointments for the day. He provided helpful updates while I was in the waiting area. More

Great communication throughout the entire repair process. I am a repeat customer with my fleet vehicle process. I am a repeat customer with my fleet vehicle More

They were so nice and no pressure kind of feeling. Very helpful and went out of their way to provide best experience possible Very helpful and went out of their way to provide best experience possible More

Jack Barr was very courteous and helpful. He addressed and listened to my concerns in the best way possible and it as appreciated. He addressed and listened to my concerns in the best way possible and it as appreciated. More

I love doing business with Jeep Broadway. The customer service is ALWAYS top notch! Bre, usually assists me and she does a phenomenal job. She always lets me know when I have recalls, when pa The customer service is ALWAYS top notch! Bre, usually assists me and she does a phenomenal job. She always lets me know when I have recalls, when parts come in, and always keeps in touch with me and keeps me informed when my Jeep is in the shop. I am always satisfied with with the quality of work done on my Jeep. I am a regular here, and that will continue. More

Clean shop. Excellent attention to service. Low pressure but very accommodating. Finance team very good too. Excellent attention to service. Low pressure but very accommodating. Finance team very good too. More

Customer service in the Service Department is excellent. Work was done in a timely manner. Work was done in a timely manner. More

My service adviser, Chris, was very helpful and kept me informed on the progress of my service. The service was done in a timely manner. I bought my Jeep at Auto Nation 9 years ago and have had great servi informed on the progress of my service. The service was done in a timely manner. I bought my Jeep at Auto Nation 9 years ago and have had great service since that time. More