AutoNation Chrysler Jeep Arapahoe - Service Center

Justin Bantock made sure all the work on the jeep was done right as quickly as possible done right as quickly as possible More

I was on vacation in Denver from Georgia. My check engine light came on during my drive out. I called on a Tuesday, explained my situation and was told I could bring the jeep in on Wednesday My check engine light came on during my drive out. I called on a Tuesday, explained my situation and was told I could bring the jeep in on Wednesday for them to work on. I received a call from a different person and was told the soonest they could work on it was Friday. I explained the vacation and stranded without a vehicle to no avail. Friday afternoon cane and I received a call that my jeep wouldn't be looked at until Monday. I had to rent a car for the weekend. Out $300for the car rental with no sympathy from the dealership. When I did pick it up, they forgot to latch the hood, my bad for not checking. I almost had an accident driving away. The dealership always does good work, but the customer service leaves a lot to be desired. I'm glad I won't be back More

Every time I come here the service is always great and fast. Service consultants are very friendly and knowledgeable. They make the experience great fast. Service consultants are very friendly and knowledgeable. They make the experience great More

Very efficient service. Service rep was professional and helpful when answering any questions but did not initiate any suggestions. The waiting room is really looking worn u Service rep was professional and helpful when answering any questions but did not initiate any suggestions. The waiting room is really looking worn unkempt nd unappealing as a place to sit for 2 or 3 hours. Vending machines were not working properly. More

I went online to schedule an oil and filter change and tire rotation at 10AM. My truck did not go up on the lift until almost one hour later. Then 40 minutes later i see my truck in the lot. Five minute tire rotation at 10AM. My truck did not go up on the lift until almost one hour later. Then 40 minutes later i see my truck in the lot. Five minutes later the service tech says they are going to wash it. The truck never left the spot or got washed. Confirmed this by rolling down my windows to see if they would get wet. Bone dry and i had dried rain drops from the night before on the truck. If you are going to accept reservations then honor that and don't waste my time too. I left the dealership two hours after what should have been 45 minutes. More

Excellent customer service. They kept me updated on everything that was going on and status of when my car would be ready. Extremely helpful and everyone was very friendly. They kept me updated on everything that was going on and status of when my car would be ready. Extremely helpful and everyone was very friendly. More

Fast service. I was quickly greeted by friendly and helpful service advisors upon walking in and they had my Jeep back to me faster than expected. I was quickly greeted by friendly and helpful service advisors upon walking in and they had my Jeep back to me faster than expected. More

We appreciate the quick service and cleanliness of the waiting facility. The extra measures taken to sanitize our vehicle too. waiting facility. The extra measures taken to sanitize our vehicle too. More

Although my vehicle repair took longer than anticipated, every setback was communicated to me with empathy and professionalism. every setback was communicated to me with empathy and professionalism. More

Had an appointment to get my oil changed on tuesday. They said it would take 4 days. I asked what the appointment ws for. They said just to check in. I left the car and called back in 4 days. They sa They said it would take 4 days. I asked what the appointment ws for. They said just to check in. I left the car and called back in 4 days. They said it would take another 3 days. Are you kidding!! For an oil change? Picked up the car with nothing done. Went to Faricy boys in col springs and got my jeep serviced the same day More