AutoNation Chrysler Jeep Arapahoe - Service Center

My first service appt. at this dealership for my Jeep Grand Cherokee. Service appt. was on time and everything went smooth. Waiting lounge is a nice area and clean. Servic at this dealership for my Jeep Grand Cherokee. Service appt. was on time and everything went smooth. Waiting lounge is a nice area and clean. Service staff were professional. Email reminders for appt. we’re helpful. More

I was happy with the service performed on my ‘22 Grand Cherokee. They installed a receiver and wiring harness. Cherokee. They installed a receiver and wiring harness. More

Great service even when *I* screwed up the appointment date and time. Henry got my Jeep in and serviced and out sooner than expected. Great job! date and time. Henry got my Jeep in and serviced and out sooner than expected. Great job! More

Troy was great at handling my repair. He’s very kind & professional. My repair was handled in a timely manner. He’s very kind & professional. My repair was handled in a timely manner. More

Justin and a service department is very responsive. I have an issue with my instrument cluster and he is being very helpful. I have an issue with my instrument cluster and he is being very helpful. More

Dropped car of on a Friday morning and was told it would done on the following Monday. Never got a call or anything. tried calling them and kept getting the answering machine. Left messages and still never done on the following Monday. Never got a call or anything. tried calling them and kept getting the answering machine. Left messages and still never heard back. Finally called the scheduling department and they got me in touch with the service department. This was like on the next Friday and was told if should be ready by end of day this Monday but still no call. Finally got a text late Tuesday. Tried to call to pay over the phone so our daughter could pick it up for us but still couldn't reach anybody. Had our car for 12 days and was never called once. More

All this work was completed in a short period of time under warranty. Great communications. under warranty. Great communications. More

Honest, excellent communication and professional! Perfect waiting are with drinks and snacks that allowed me to work while I waited for my Jeep! Thank you! Perfect waiting are with drinks and snacks that allowed me to work while I waited for my Jeep! Thank you! More

Horrible communication and experience. Held car two days past the time they said they would. At they never communicated it would take two days. Wouldn’t allow me to speak with the manager, Held car two days past the time they said they would. At they never communicated it would take two days. Wouldn’t allow me to speak with the manager, instead just said sorry oh well. More