AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center

I was hocked to find out that the service person I made the appt with was gone but the other people were very friendly. I brought my car in to have an oil change and tire rotation/balance and I only had t the appt with was gone but the other people were very friendly. I brought my car in to have an oil change and tire rotation/balance and I only had to wait 30 minutes for this. I was impressed by how friendly and quick this service was, I am just sorry that I don't remember their names. Thank you More

Could be a little better about transferring a customer's repair status to another repair rep. when their service rep. is out when repairs are being done. repair status to another repair rep. when their service rep. is out when repairs are being done. More

The only negative is the amount of time the service took. I was told 35 minutes and it was about an hour and 15 minutes to complete. With that said the quality of the work and the attention I received from I was told 35 minutes and it was about an hour and 15 minutes to complete. With that said the quality of the work and the attention I received from Brian is and has been top notch. More

I take both of my dodge vehicles to this location to get them serviced, and I have been a SOLID customer for the past 3 years. One of my cars is a Dodge Charger SRT8 in which I am very picky on who gets to them serviced, and I have been a SOLID customer for the past 3 years. One of my cars is a Dodge Charger SRT8 in which I am very picky on who gets to look and work on my car. One of the things that I really like is thier attention to detail for example, when my Charger went into get a Coolent flush the Technichion working on my vehicle noticed some of the fan blades that are used for the radiator were broken. It was replaced under warrenty. Another example is when I get my cars tires rotated, the SRT8 Charger has 20 inch wheels and have Brembo brakes. These brakes create a TON of break dust which is almost impossible to clean unless my wheels are taken off the vehicle. When I get my car back my wheels are 100 percent clean inside and out. That's going the extra mile and something I would not get anywhere else. The service advisors are knowledgable, friendly and are not pushy when recommending services. I trust this dealership to keep both of my vehicles running at peak performance and in proper working condition. More

Needed some service and radio repair done on our 2000 Concorde. Adam greeted me and listened to my needs very attentively and promised to handle it quickly. When Adam found that the OEM CD changer was Concorde. Adam greeted me and listened to my needs very attentively and promised to handle it quickly. When Adam found that the OEM CD changer was no longer available (my radio problem) he informed me right away, allowing me to search for and acquire an OEM replacement. After dropping off the part, it was installed and the rest of the services completed in a very acceptable time frame. Your response to and resolution to our service needs on both of the Chrysler vehicles we have had has always been fast and satisfying. Thank you. More

I was treated promptly and professionaly by the service advisor Jacob Toczek upon my arrival for my appointment.He and i discussed what was needed and i was done and on my way in no time. I would like t advisor Jacob Toczek upon my arrival for my appointment.He and i discussed what was needed and i was done and on my way in no time. I would like to personally thank Chris Crawford the service director for helping me recover some of my out of pocket expenses incurred because of a brake issue on my vehicle.With his help i was reimbursed $271.58 from Chrysler Corp.I feel he went above and beyond in helping me obtain this reimbursment. Thank You! Paul S. More

Good experience and they never pressure you with unnecessary work. I will bring my cars back here.much better than the last service department we dealt with. unnecessary work. I will bring my cars back here.much better than the last service department we dealt with. More

I've used Power Chrysler for all of my maintenance and warrantee work for my jeep. I also used them to install a lift on my jeep. I have always had good results. Brian has always treated me well and ke warrantee work for my jeep. I also used them to install a lift on my jeep. I have always had good results. Brian has always treated me well and keeps me up to date on the work. More

great customer service, i knew the whole time my car was there exactly what was going on. Love, love love this dealership. Thanks Jake will be back again next service time. there exactly what was going on. Love, love love this dealership. Thanks Jake will be back again next service time. More

Service outstanding. First time I took it in, the new car had had a minor accident in which the front grille was jarred out of place partially. The body man had quoted me $250 to fix that and repaint a small had had a minor accident in which the front grille was jarred out of place partially. The body man had quoted me $250 to fix that and repaint a small spot on the front bumper. I hadn't had time to leave the PT Cruiser at the body shop but when I went to the first service appointment the mechanic snapped the grill back into place and moreover didn't even mention it! Totally amazing! Great shop. More