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AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center

Phoenix, AZ

4.5
841 Reviews

841 Reviews of AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center

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September 07, 2023

AutoNation could not be a worse company, I had a horrible sales experience, bought a full over priced warranty for 8k. I come to find out that they get around honoring it by telling you that general service More

by jbaca624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Breenna
Sep 07, 2023 -

jbaca624 responded

You are the worst company I have ever bought, serviced or done anything with. I hope your company shuts down from the sheer ineptitude.

Sep 10, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 630-2825 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

September 06, 2023

The service was great. Very friendly and courteous. It was also handled promptly and returned clean and fresh I always enjoy the congeniality and professionalism of the More

by rwp8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
10 rating Service Advisor & Team
Sep 09, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 05, 2023

Everything was well done and repaired completely. Customer service was polite and kept me informed. More

by Rayman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mia
Sep 07, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, we appreciate you taking the time to leave us a response, Rayman! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 04, 2023

Paid for services are fine and done reasonable time but warranty stuff needs to be diagnosed even when obvious and they want the car for 2 to 3 weeks with no chance of rental replacement bad buisness espec More

by kelemvor2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Sep 07, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2825 to discuss what we can do to help.

September 01, 2023

Never had any problems. Mia my service advisor always does a great job all the time More

by Stephennakao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mia
Sep 04, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hello, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 01, 2023

Carl was amazing! He was very helpful and did a great job keeping me in the loop. More

by Ktgerl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
Sep 04, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 31, 2023

All expectations met, pleasure to work with. Staff pleasant. Waiting area near and comfortable. Will be back for service needs. More

by Cordshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Ross
Sep 04, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hello, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 31, 2023

Nice experience. Good people, very helpful and knowledgeable. They give options and negotiate with me. More

by oicatalin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Thomas
Sep 04, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hello, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Sep 15, 2023 -

oicatalin responded

of course

Sep 15, 2023 -

oicatalin responded

I HIGLY RECOMMAND YOU TO MY FRIENDS.

August 29, 2023

Tina kept in touch with me regularly and kept me informed all along the process. They did excellent work and even corrected over 20 factory recalls for me! Highly recommend More

by chmains
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
Sep 04, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, we appreciate you taking the time to leave us a response! We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix and we hope to be of service again in the future.

August 28, 2023

It is always a great experience when I bring my car and have Carl as my advisor. Always super nice and more than helpful. Thank you Carl! More

by Bernie573
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Carlson
Sep 01, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix. Please let us know if there is anything else we can do for you; we are more than happy to help!

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