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AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center

Phoenix, AZ

4.5
841 Reviews

841 Reviews of AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center

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September 29, 2023

Easy to schedule for service. Very friendly and helpful staff. Service was completed on time and correct. Thanks More

by hfbooth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna
Oct 01, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 28, 2023

Friendly and serviced my car very quickly. I like that they do the multipoint inspection and let me know what passed or failed. More

by amartinez95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mia Lusk
Oct 01, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 27, 2023

Service was great but some of the controls were mixed up. Other than that we were very pleased. More

by cdhaas5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Bourlier
Sep 29, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 23, 2023

It is just a matter of who waits on you in the service department. You might get great service (Carl) or not so great. More

by tony2246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not going to say
Sep 25, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2825 to discuss what we can do to help.

September 22, 2023

I needed recalls done on my 2022 3500 Dodge RAM. I called service and they got me quickly for the service and the work was completed that day. Nathan Kelley was great to work with, very professional More

by dan.saunders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Kelley
Sep 25, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hello Dan, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 20, 2023

I will not use or recommend this dealer I was lied too by the service writer and the service manager was not someone that gave you any reason to believe that he was out to help you with any issues. After hav More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brianna, Mike Franklin
Sep 24, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi Michael, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2825 to discuss what we can do to help.

September 20, 2023

Friendly but overload with customers need more advisors. Got vehicle back same day so happy More

by Ronzthe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Me Thomas
Sep 24, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

September 18, 2023

Nathan did a great job checking me in and getting my car fixed quickly. He is very friendly and personable. I will be back! More

by swatters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Sep 22, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 11, 2023

My car was in for a door lock problem. The mechanic did not test his work. Carl the service rep told me after he worked with Carshield that after a week the lock didn't work> He made More

by azcards1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
Sep 15, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2825. We hope to hear from you.

September 11, 2023

Great expert diagnosis of the problems. Carl was very courteous and informative about the issues our vehicle had. More

by joel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Ross
Sep 15, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi Joel, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

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