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AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center

Phoenix, AZ

4.5
841 Reviews

841 Reviews of AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center

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October 18, 2023

took 2 weeks to contact the insurance and another two weeks to get the job started then attempted to charge $80 for a simple tire plug.(I got it plugged for free elsewhere) More

by badbus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas
Oct 21, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hello, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (480) 630-2825 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

October 16, 2023

This service department is great ! They were able to get me in right away to do service work on our 2500 Ram Promaster. It is so important to us to have our vans back out on the road. More

by joel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Ross
Oct 18, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi Joel, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 13, 2023

They are the best dodge service department I have used and I've been to two others in town that had made me feel like they didn't care or do what they said but this location was amazing.They did a wonderf More

by ggarygiordano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mia and head tech.
Oct 15, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, thank you for taking the time to leave a review for us at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix. We're happy we could meet your expectations! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 13, 2023

I've worked with this dealership on my Jeep for a few years now. Every time I've had a lovely experience. The staff is incredibly knowledgeable and pleasant to work with. More

by Cayla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Kelley
Oct 16, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi Cayla, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

October 06, 2023

Have yet to have a bad experience here. The employees are friendly, knowledgeable, and upfront about what my vehicle needs and what I can defer, and for how long. More

by Chris M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Oct 10, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi Chris, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 06, 2023

Call did a great job and was very informative on the repairs needed on my vehicle. Very friendly and always seemed to be happy. He obviously really likes his job which is a huge benefit to customers. More

by David.cameron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
Oct 10, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi David, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 06, 2023

Nicholas always handles everything seamlessly and quickly, and I don't feel that extras that aren't needed are added on. More

by lindahausman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Oct 10, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix. Please don't hesitate to reach out if there's anything additional we can do for you.

October 04, 2023

Nicholas was the best advisor I ever had! He’s very knowledgeable, met all my needs. More

by samona.mcmillian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Nicholas
Oct 06, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 02, 2023

I have been a customer since 2017 . Hav always received excellent service. Lately it’s been less than perfect . It’s difficult to get a call back. When you finall reach an Service ad More

by 2022 Ram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl, Alex Alex took care of everything .
Oct 04, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, we really appreciate your feedback! Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

September 30, 2023

Excellent service. Completed work quickly and effectively. Whole team was amazing from start to finish. Would recommend. More

by Kat22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
Oct 02, 2023 -

AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix responded

Hi, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix and we hope to be of service again in the future.

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