AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix - Service Center

Always a pleasure working with Carl, our service advisor. He keeps us updated as to what is going on with our vehicle and let's is know if any issues in a timely manner. He keeps us updated as to what is going on with our vehicle and let's is know if any issues in a timely manner. More

Went in for warranty work, was told I didn't have a warranty, then when my warranty was found was told that the work that needed to be done was not under warranty. To the point where I had to call the warranty, then when my warranty was found was told that the work that needed to be done was not under warranty. To the point where I had to call the dealership from whom I purchased the vehicle and have them explain that the parts that needed replacing were under warranty. So after about an hour of going back and forth, my vehicle was finally fixed under the warranty and the parts again were under warranty. All and all I spent 3 to 3 and hours just to get 2 batteries replaced all in all bad experience... More

Nate in service was easy to work with, performed above and beyond expectation and was pleasant. and beyond expectation and was pleasant. More

The service we needed was taken care of. Brianna was outstanding and took care of all our needs. Did an awesome job on our jeep. Brianna was outstanding and took care of all our needs. Did an awesome job on our jeep. More

Warranty issue, they found problem and fixed quickly. Had trouble getting part but located one and had it shipped to dealer. Had trouble getting part but located one and had it shipped to dealer. More

The personnel was very responsive to me when I would call to check on the stratus of my warrenty coverage and the status of my repairs. Great succesful efforts were made by the personnel to obtain needed pa to check on the stratus of my warrenty coverage and the status of my repairs. Great succesful efforts were made by the personnel to obtain needed parts in spite of the auto workers being on strike. The work was completely satisfory. I highly recommend this Auto Nation service department. More

Dealer works with you every step letting you know your options always call you by name options always call you by name More

This was a normal 6k mile vehicle checkup and oil/filter change. I have had no issues with truck since purchase and this is my 4th service. The service department is top notch. I have always been well trea change. I have had no issues with truck since purchase and this is my 4th service. The service department is top notch. I have always been well treated, kept informed of the service being performed, and the vehicle status when completed. Scheduling the service is never a problem and I feel my service manager always has my interests as well as the dealer at the forefront of his mind. I want to complement the Parts Department as well. Their people are excellent and have always been helpful and efficient! More

Alex was great and handled our needs with superb excellence! Thank you very much for taking care of our daughter and her vehicle! excellence! Thank you very much for taking care of our daughter and her vehicle! More

Carl Ross has been my service advisor since 2019. He’s been the most incredible asset to this company. He always ensures that I have everything that I need for my Jeep. He only recommends things that He’s been the most incredible asset to this company. He always ensures that I have everything that I need for my Jeep. He only recommends things that I need and if there are things that he feels I don’t, he’ll tell me. With him it’s about the Service first. More