AutoNation Chrysler Dodge Jeep Ram North Richland Hills

Took over a week to get repair done, not kept updated on progress, had to call, text, go personally to dealership to find out progress. Told that’s the way it goes. progress, had to call, text, go personally to dealership to find out progress. Told that’s the way it goes. More

very nice people they take really good care of your vehicle plus they even wash it for you 😀 vehicle plus they even wash it for you 😀 More

At my ripe old retired age, I have had many car dealer experiences. On the sales front my positive experiences cannot be counted on even one finger. This dealer in all fairness has been very good so far, experiences. On the sales front my positive experiences cannot be counted on even one finger. This dealer in all fairness has been very good so far, both in sales and service. They are still car sellers with all their various ways of adding to costs, but in this case I dont think the dealer has much control. When there is a thin plastic edging "door protector" for over $400 not to mention protection plans built in to the cost, they are just like any other dealer. As much as it pains me to give 5 stars to ANY auto dealer, I feel this one is about as good as it gets. Thanks for your after sale service Kevin. More

They sold us a truck that had a bad turbo and tried not to fix it! Horrible and crocked dealership to fix it! Horrible and crocked dealership More

Kevin was absolutely amazing and understood the assignment. From the start, we was low on time. I would say total to find us the truck we wanted, to getting it to the dealership, to signing the pap assignment. From the start, we was low on time. I would say total to find us the truck we wanted, to getting it to the dealership, to signing the papers, 2-3 hours tops. Time was not our friend and Kevin understood! More

We had a great experience luis was able to help us out with any question we had with any question we had More

We have purchased 5 of our vehicles here and every time we have an awesome experience everyone is so nice and friendly. we have an awesome experience everyone is so nice and friendly. More

Francisco (pancho) was very helpful and did a great job in helping us find a car. in helping us find a car. More

Although buying a car can be frustrating, but at AutoNation Chrysler Dodge Jeep Ram North Richland Hills it was fast and easy. The only complaint I do have. Why make an appointment appointment to ge AutoNation Chrysler Dodge Jeep Ram North Richland Hills it was fast and easy. The only complaint I do have. Why make an appointment appointment to get an oil change. If it’s going to take over three hour or more to get an oil change. . . It feels like your buying the car all over again. More

I visited the AutoNation service center for an ignition issue. Unfortunately, my experience was quite disappointing. Despite my insistence that the problem wasn't related to the battery, they kept insistin issue. Unfortunately, my experience was quite disappointing. Despite my insistence that the problem wasn't related to the battery, they kept insisting that it was and never provided any concrete test results to support their claims. They even refused to proceed unless I changed the batteries. Even after following their advice and changing the batteries, the problem persisted. What was even more frustrating was the lack of responsiveness from the service manager and the head manager, who did not return my calls. I regret to say that based on my experience, I strongly advise against taking your Jeep to this dealership. I am at another dealership and I'm currently awaiting a diagnostic assessment. Where they stated Iv should have been given a print out for battery testing to prove I need battery replacement. Also they stated had nothing to do with batteries. More then disappointed with auto nation I feel lied too More