AutoNation Chrysler Dodge Jeep Ram North Phoenix

Horrible experience. No one would call me back with updates on my vehicle I was always initiating the contact. No one would call me back with updates on my vehicle I was always initiating the contact. More

Daniel and the finance team were awesome! I knew what car I wanted, and no time was wasted getting me in and out. I'd definitely buy from them again. I knew what car I wanted, and no time was wasted getting me in and out. I'd definitely buy from them again. More

VERY, VERY BAD. I have 14 issues, I called 4 times to talk to the Service Manager with assurances that he would call me back, NO, he did not call. Three of my mai I have 14 issues, I called 4 times to talk to the Service Manager with assurances that he would call me back, NO, he did not call. Three of my main issues are: I feel I was overcharged. When my car was returned to me for a left taillight replacement, the right taillight was not working. Maxwell told me that I could fix it myself. WHAT???? Why didn't the technicians notice it and notify me before my car left their area; I was in the lobby. Plus, the charge for left taillight fix was too much. it's a long story. The mobile messages were also a disaster. Why can't I see my original quotes? I was told they "Disappeared" because the prices change from day to day. I thought a quote was a quote, not, "now you see it, now you don't". I have no interest in returning to this dealer. I will also tell everyone I talk to about this rudeness and experience. I have already notified ABC15 Let Joe Know. Along with them looking into the manner, they have referred me to ADOT where I can make an Automobile Dealer complaint. I'm still very sad, frustrated and disappointed. I hope something can be done and that someone will talk to me about this unfortunate visit. More

Satisfied with everything except the black greasy goo on the right fender near the hood --- something left there from the technician, I assume. Didn't notice it until after I had returned home from picking the right fender near the hood --- something left there from the technician, I assume. Didn't notice it until after I had returned home from picking up my truck. More

Nicholas was great - he took care of my Fiat - with no unexpected addon's to the bill. I've worked with this location for 20 years and 2 cars. It's a great place to buy and maintain your vehicles. unexpected addon's to the bill. I've worked with this location for 20 years and 2 cars. It's a great place to buy and maintain your vehicles. More

Always answering my questions and concerns, gets me in and out in a timely manner! Everyone is so nice and out in a timely manner! Everyone is so nice More

I’ve Gad a great experience at this dealer from buying to servicing my Vehicle servicing my Vehicle More

Really Thankful Max was able to get my jeep in and fixed in one day! Very pleased in one day! Very pleased More

Nicholas Thomas is the best service advisor and has been for the last seven years at AutoNation. Multiple times He has gotten me in for service at the last minute for all of my automobiles. Nicholas is for the last seven years at AutoNation. Multiple times He has gotten me in for service at the last minute for all of my automobiles. Nicholas is very friendly and does an excellent job. AutoNation is extremely fortunate to employ such a talented and professional individual. More

Nicholas Thomas has been the best service advisor at AutoNation for the last seven years. He is very knowledgeable and professional in his dealings with me and all of my automobiles for many years. AutoNation for the last seven years. He is very knowledgeable and professional in his dealings with me and all of my automobiles for many years. AutoNation is very fortunate to have him. More