AutoNation Chrysler Dodge Jeep Ram Katy

Everything was great Jimmy was helpful but Alex made me wait until Jimmy got back from lunch. He couldn’t just hand me my car keys so disappointed about his customer service. wait until Jimmy got back from lunch. He couldn’t just hand me my car keys so disappointed about his customer service. More

Thank you! I was in quickly and all my concerns were addressed with a smile I was in quickly and all my concerns were addressed with a smile More

First, my service advisor, Korey Austria, immediately came out to greet me and start my service. He gave me a time tgat my truck would be ready, and he met that time. He was very polite and helpful. came out to greet me and start my service. He gave me a time tgat my truck would be ready, and he met that time. He was very polite and helpful. More

I was not very happy with the service. I was told the diagnosis would take about 2 to 3 days, but it ended up been more than that, on fouth day my car was not even touched. I decided to ca I was told the diagnosis would take about 2 to 3 days, but it ended up been more than that, on fouth day my car was not even touched. I decided to cancel and remove Mt vihecle from the shop. This dealership wasted my whole week waiting for my car and never got the service I was expecting. More

Service took longer than I was told. Asked permission to wash my car but not to do the recall which took much longer than the oil change and trie rotation that was scheduled. Was late t Asked permission to wash my car but not to do the recall which took much longer than the oil change and trie rotation that was scheduled. Was late to an event because they had my car and did not ask about doing the recall that I was going to do in the summer. More

Justin went above and beyond getting work done on my jeep that was towed into dealership. He was very courteous and kept me informed. Great work Justin!! Will recommend Autonation Jeep and Justin to others. that was towed into dealership. He was very courteous and kept me informed. Great work Justin!! Will recommend Autonation Jeep and Justin to others. More

We go to the dealership because it’s the most comfortable and easiest place to purchase a vehicle. and easiest place to purchase a vehicle. More

It takes a time to finish the service much longer than expected, and wanted to have progress in timely manner even by text or mail from them. expected, and wanted to have progress in timely manner even by text or mail from them. More

Diego Morales did a fantastic job throughout the entire process assisting me. The part was on back order for months but he kept me informed of the progress. Eventually he was able to get the part from an process assisting me. The part was on back order for months but he kept me informed of the progress. Eventually he was able to get the part from another local dealership & scheduled my repair work and got it done! Thanks for your dedication & great customer service. Trevor B. More

THEY DID THERE THING THE ENTIRE PLACE GETS A 💯 LOVE IT KEEP UP THE GOOD WORK KEEP UP THE GOOD WORK More