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AutoNation Chrysler Dodge Jeep Ram Katy

Katy, TX

4.3
1,196 Reviews

21777 Katy Freeway

Katy, TX

77450

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Showing 1,196 reviews

June 14, 2023

Andrew did a great job and was very courteous when I brought my car for an oil change. Fast service More

by maqfoto2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jun 22, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 13, 2023

Excellent experience. Within two hours we agreed on a price. Our wonderful sales associate Gerardo then drove us to a restaurant close by (since my mother is diabetic) so More

by TLopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo
Jun 22, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Katy. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 715-6920 to discuss what we can do to help.

June 13, 2023

Best service I had thank you I’ll come back again Dodge Jeep ram Katy More

by Mc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
Jun 22, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 11, 2023

No communication skills bad management for service never keep their word on the time that they say that you're going to get an appointment More

by joereisert1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember his name
Jun 15, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Katy. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 715-6920 to discuss what we can do to help.

June 11, 2023

Excellent service experience. Service advisor communicated very well and timely. I'm very pleased with the turnaround time and help securing the cost coverage through my extende More

by dcorey74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in Service Dept.
Jun 15, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 11, 2023

Service is very bad the guaranty you buy at the dealership to hard make fix tings is cover. More

by Walter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego at that time
Jun 15, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Walter, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Katy. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 715-6920. We hope to hear from you.

June 09, 2023

Great Service person. Did A great job Helping With my Problem With My Truck Service More

by Baba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Chatman
Jun 14, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 09, 2023

Great Job with our Company vehicle. Luis was super helpful and delivered our repaired vehicle before the promised date and time. More

by Katy Funeral Home
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Jun 14, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 09, 2023

Excellent service Luis helped us in everything I needed and solved the problem that I had very happy with the service More

by jessie_dm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis
Jun 14, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 08, 2023

Had a regular maintenance service done here for my dodge Challenger. Scheduling the was quick and they offered a complimentary car wash which was really cool More

by ahsan_
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Anthony
Jun 12, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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