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AutoNation Chrysler Dodge Jeep Ram Katy

Katy, TX

4.3
1,196 Reviews

21777 Katy Freeway

Katy, TX

77450

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Showing 1,196 reviews

July 08, 2023

Jennifer was very helpful like always. Great customer service provided by her. Every time I visit she takes care of everything & provide a great service. More

by Chaudhry Ayaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jul 11, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Chaudhry, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

July 06, 2023

Diego nava excelente profesional en su area calificado y buena atencion 100% bueno recomendado a More

by morozpjj.jm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Nava
Jul 07, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hola, gracias por su informe positivo. Estamos felices de haber sido de servicio para usted. No dude en llamarnos si alguna vez necesita algo. ¡Sé seguro en el camino!

July 03, 2023

Great service and communication from advisor about my vehicle. No issues and quick return of vehicle. Thank you Andrew. More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jul 06, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Luis, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 02, 2023

I’ve had several visits to this location. I’ve bought Jeeps, had service done and called in with questions. I have not been disappointed with anyone or anything. Everyone is very helpful and More

by tapauley2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
Jul 05, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 28, 2023

Kevin was the service writer that took my vehicle in. Very friendly, great customer Service. More

by callejascristian
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 03, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

We are pleased to hear you had such a positive experience with us, drive safe, and we'll see you on the road.

June 28, 2023

Failure to communicate, through the entire process. Did not provided a full quote for work ahead of work. Pricing of components double that of those shown on the Mopar website. Scheduled an appointm More

by Don
Service Price Transparency
Recommend Dealer
No
Employees Worked With
ALEJANDRO SOTO PEREZ
Jul 04, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 715-6920. We hope to hear from you.

June 27, 2023

Jennifer was so knowledgeable and super helpful. The team replaced all four of my tires, did an alignment and checked everything under the hood in a little over an hour. More

by jessicalynruland
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jul 01, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 26, 2023

Excellent service. Honest, reliable and very professional staff. Mr. Austrie was very communicative, explaining and reporting every step and status of the process. My More

by fspano2007
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Korey Austrie
Jun 29, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Katy! Please don't hesitate to reach out if there's anything additional we can do for you.

June 25, 2023

Louis is a great agent, excellent communication, they give me a truck while they check mine which make a great difference than last visit. The truck was checked for 2 weeks and didn’t found the issue so More

by Lety
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Louis
Jun 28, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 715-6920 to discuss what we can do to help.

June 25, 2023

Great service! Drew received my request about 1 specific truck. When I showed up he already had it ready to go! Needless to say I bought it. More

by NTD_Katy
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Drew Brower & Phyllis
Jun 28, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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