Back

AutoNation Chrysler Dodge Jeep Ram Katy

Katy, TX

4.3
1,196 Reviews

21777 Katy Freeway

Katy, TX

77450

Directions

By Type

Showing 1,196 reviews

August 05, 2023

Dealership was clean and Barry Alster was a great salesman.. Knew a lot about his product and was able to explain to me everything I needed to know. More

by hross127
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Alster
Aug 08, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 03, 2023

Great experience! Kept me updated with all the work that needed to be done on my vehicle. More

by TIMOTHY.PARISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Aug 07, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 02, 2023

John Johnson did a perfect job on getting my truck repaired on a recall , one day turnaround , and even washed it , thanks John More

by harrisonwelding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Johnson
Aug 06, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Katy. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 02, 2023

I have had my truck in two different shops including this one and the difference was night and day. I'll never take my vehicle anywhere else for repairs again. Working with Yury was super easy and convenie More

by CPed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yury
Aug 06, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Katy. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 01, 2023

Fair pricing and quick service. Waited on truck during service, roomy wait area. Service completed as expected. More

by jbm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
Aug 07, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 31, 2023

Working with Luis in the service department at Autonation Dodge in Katy was a wonder experience. He was went above and beyond to make sure that all my concerns were addressed and my car was taken care of. I More

by Mhzurek5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Aug 04, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 29, 2023

Bought my vehicle there. Was looking for a place to get a rapid appointment. They agreed to a two day appointment so I took my vehicle in for A/C repair. My initial More

by michellec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin and Jennifer
Aug 03, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Katy. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 27, 2023

Poor customer service and had problems that wouldn't be taken care of never again More

by armitage.aaron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Santiago Cavlsebello
Jul 31, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Katy. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 715-6920. We hope to hear from you.

Jul 31, 2023 -

armitage.aaron responded

No thanks management is the problem also.

July 27, 2023

Excellent sales and finance, perfect experience. I would recommend this dealer to everyone. Thank you Kathy and Melanie. More

by CHRIS NORRIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Nguyen, Melanie Vila
Jul 30, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Chris, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 27, 2023

Great and fast service for our warranty repairs. Diego was super helpful. He communicated promptly and got our issue fixed. More

by karlajanice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
Jul 31, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

...
13
...