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AutoNation Chrysler Dodge Jeep Ram Bellevue - Service Center

Bellevue, WA

4.3
386 Reviews

386 Reviews of AutoNation Chrysler Dodge Jeep Ram Bellevue - Service Center

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September 12, 2023

This is the second time I have taken my Jeep in for an oil change and came to pick it up and none of the fluids had been topped off. I question if the oil was even changed. More

by Sunfrk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
Sep 16, 2023 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (425) 243-5202 -- we hope to hear from you soon.

Sep 16, 2023 -

Sunfrk responded

I actually spoke to the service manager Ivan that night. He was supposed to contact me for follow up on the other issues from my service visit. He has never followed up, as he promised to do. I am not sure that having another discussion with management will solve the very poor customer service at your dealership.

September 07, 2023

Always great and efficient service. Sometimes can be busy which means having to wait. Better to reserve your appointment ahead of time. More

by Happycamoer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t k ow
Sep 11, 2023 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi, we are very happy we could provide you with a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 25, 2023

Excellent caring service from Natasha Alnuaimat & appears attentive servicing found loose sensor. Appreciate your online discount offers as I am now on a fixed income. More

by Jeffrey L Landel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Alnuaimat
Aug 29, 2023 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 19, 2023

I arrived late (got lost) and they still worked me in. They were very kind More

by kathylee02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure, but he was super nice
Aug 25, 2023 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 13, 2023

The service was bad wouldn't answer phone or text couldn't do safety recall had my truck for at least two months said could then said couldn't two different times returned truck with new body damage More

by towbastard34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Numerous
Aug 14, 2023 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

August 07, 2023

I received great service from everyone in sales, parts, and service. Quick oil change was awesome. Thank you More

by J Grames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
Aug 09, 2023 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 07, 2023

Bad service charged and not solved problem. Was told not under warranty by one employee and then under warranty by another. Was told even though charged for service and work not completed can’t More

by Amrit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember
Aug 11, 2023 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi Amrit, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Bellevue. If you'd like, please contact our General Manager at (425) 243-5202. We'd appreciate the chance to make your experience a positive one.

August 02, 2023

They were great at communicating the status of our Jeep. I so appreciate you taking great care of our car. More

by dwyer.jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcelino
Aug 07, 2023 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

August 01, 2023

Very quick service Very reliable Great job Always available to drop of your vehicle for oil change More

by geulemerian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcelino
Aug 01, 2023 -

geulemerian responded

Great Job

Aug 07, 2023 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 30, 2023

Dealer wrecked my 1 year old car in March while doing warranty work. It took them 5 months to fix the damage, and once it was fixed I tried to trade it in and was told that it had depreciated over all th More

by bweigand
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Brennan Bassett, Rodney Moore
Aug 03, 2023 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

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