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AutoNation Chevrolet West Austin
Austin, TX
614 Reviews
AutoNation Chevrolet West Austin is one of the largest Chevrolet dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Chevrolet cars, trucks, and SUVs. Located in Austin and only a few minutes north of Downtown, AutoNation Chevrolet West Austin is your local destination for all things Chevrolet. Check out our website or visit our Austin showroom in person to find your perfect new or used Chevrolet today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 614 reviews
May 16, 2013
Being a first time car buyer I was nervous about what kind of experience I would have, however if I would have know how great of an experience I was going to have I would have gone months ago! I am impre kind of experience I would have, however if I would have know how great of an experience I was going to have I would have gone months ago! I am impressed by not only the transparence of the individuals I worked with but also their ambition to make sure I got what fit my indidual needs. Carl was beyond wonderful, knowledgeable, and really just a pleasant individual - you can tell he really enjoys what he does. The finicaing department was also amazing, I almost didn't mind giving my money up for the down payment :) Ian in finance made sure I understood everything and worked out an even better payment plan for me then I thought I would get. My parents were so pleased by how these two gentalman made the experience they are planning on purchasing there next vehicles from Carl and AutoNation. My car isn't even a day old and I have started recommend people to go check it out! Thank you AutoNation! Go see Carl Brooks today!! More
by Vsquaredwt
Employees Worked With
Carl Brooks
September 19, 2012
This place has horrible customer service. A young family member of mine recently bought a car here and was tricked into buying a bunch of extra overages. When I called the managers to complain the guy said member of mine recently bought a car here and was tricked into buying a bunch of extra overages. When I called the managers to complain the guy said that the bank puts on the coverages. So then I called the bank who said that wasn't true. I talked to my own bank that I have banked with for over twenty years who told me it was all a scam. DO NOT BUY A CAR HERE. By the way did I mention I had to leave messages five times before anyone called back? More
by Doctorp
Employees Worked With
Sales
August 29, 2012
I purchased a used Jeep Wrangler from David Byers and simply put, I have never had such an incredible experience from a car purchase as I had on this one. David was honest, friendly, and extremely knowle simply put, I have never had such an incredible experience from a car purchase as I had on this one. David was honest, friendly, and extremely knowledgeable in all aspects of not only the vehicle I was purchasing but the process to own it. I have been in retail sales for over 10 years and learned so much from my time with David. I had such a good experience, that when I or my wife is back in the market I will come find David and allow him to wait and find the vehicle for me. I am not nor have I ever worked for the dealership. It was simply that good of an experience. I highly recommend DAVID BYERS at Champion the next time you are in the market for a new or used vehicle. More
by kenjiyukawa
Employees Worked With
David Byers
February 15, 2012
After I had a horrible experience with another dealership on Friday 2-10-12, I was refered by a friend to this dealership. Justin was great he looked for what I wanted and was even willing to transfer a vehi on Friday 2-10-12, I was refered by a friend to this dealership. Justin was great he looked for what I wanted and was even willing to transfer a vehicle from another champion location to his location if need be. He was very polite and honest, the price was a fare price that i ended up with for my 07 Chevy Equinox...the experience was Excellent, I'd go it all over again everything turned out great! I would recommend any and everyone to go there and see Justin, he was awesome! Tell him Loara sent you and He will treat you right. More
by lsosa
Employees Worked With
Justin
