AutoNation Chevrolet West Austin

Service is always excellent. Very professional and show a concern for me as a customer both in the time it takes to complete the work and the cost. I appreciate that their rega Very professional and show a concern for me as a customer both in the time it takes to complete the work and the cost. I appreciate that their regard for my time and money is important. The service results are always done well and leave me confident that I have a vehicle operating at its best. More

These guys are unprofessional and try to take advantage of consumers. I had a car to sell and they bated me with a high value just to get me to bring the car to them for evaluation. Little did they know I of consumers. I had a car to sell and they bated me with a high value just to get me to bring the car to them for evaluation. Little did they know I was not the average consumer. After 30 minutes the acquisition specialist came to me and claimed there was an issue. Due to the high milage (92,262) he claimed their shop checked the vehicle and found the transmission was slipping. Of course this meant a significant reduction in the purchase offer. What they didn't know was I have a scan tool that connects to the OBD connection to read any fault codes. In todays modern automobiles a transmission issue will most always throw a code to alert the mechanic were the problem is. I scanned the computer before bringing the car to Auto Nation and no such codes existed. This was a classic bate and switch used by un-reproable car dealers like Auto Nation that are desperate to find clean used cars to stock their inventory for re-sale. Shame on you Auto Nation. I would stay clear from these unethical car people. More

Shopping Experience was quick and easy. Angel was a amazing sales person. Would highly recommend Angel was a amazing sales person. Would highly recommend More

I have had my share of problems with my 2015 4WD Tahoe LT since the new purchase here. The dealer itself has been as fair as possible and treat me as a valued customer. The GM named Will helped and pushed m since the new purchase here. The dealer itself has been as fair as possible and treat me as a valued customer. The GM named Will helped and pushed my car through service from the beginning . That meant much to me. Thanks Will, Bob Powell More

Our second time buying at Auto Nation and both times the experience has been just how you want to buy a car. We live closer to San Antonio but choose to drive the 2 hours. I love how quick and easy the buy experience has been just how you want to buy a car. We live closer to San Antonio but choose to drive the 2 hours. I love how quick and easy the buying process is. This is our “go to” dealership! More

Jaden was amazing, best service experience to date, and I always get great service at Autonation! Top notch communication and transparency! always get great service at Autonation! Top notch communication and transparency! More

As usual Patrick and the crew serviced my trax with great care and efficiency as well as keeping me informed. care and efficiency as well as keeping me informed. More

I dropped my car off on a Monday, Gabriel was the svc mgr. He never called me and I found out he went on vacation, later so did the mechanic. I went 3 times in person. Jaden zalenky said he would take ov mgr. He never called me and I found out he went on vacation, later so did the mechanic. I went 3 times in person. Jaden zalenky said he would take over. The store mgr said to call him, he never returned my call!!! Apparently I just needed new battery and coolant. Couldn't find why there was a noise. I spent more on rental!! Considering poor service, they should have given me a loaner. Thanks to Jaden but I'm looking for other place. More

Dealership makes you feel at home. They worked with us on our limited budget to get us a suitable car. However, a little unhappy that the car wasn't given an oil change. They worked with us on our limited budget to get us a suitable car. However, a little unhappy that the car wasn't given an oil change. More

Great customer service by Consetta, Karla, and Joshua Sword!!! Very prompt in responding to my questions. Sword!!! Very prompt in responding to my questions. More