AutoNation Chevrolet Valencia

Took my truck in for transmission leak and when return after 22 days the engine splash shield was in the back of truck and never install after being removed. To make matters worst after finding the shield after 22 days the engine splash shield was in the back of truck and never install after being removed. To make matters worst after finding the shield in the back of my truck my husband open the hood and the truck had no coolant. I drove it from the dealership repair shop to my house no knowing it had no coolant. Also, my car was dirty inside and out. It seems the windows where left down while at the shop and there was a fire near by and it had ashes inside my car. More

The dealership staff were outstanding in their business acumen and extremely helpful. Their follow up day to day was excellent. I would strongly recommend this dealership to anyone looking for an auto. acumen and extremely helpful. Their follow up day to day was excellent. I would strongly recommend this dealership to anyone looking for an auto. More

This dealership refused to repair a manufacturing defect that seems to be a problem with all corvette 3LT's. The leather on the dashboard shrinks away and bubbles, conveniently after the warranty expires. $ that seems to be a problem with all corvette 3LT's. The leather on the dashboard shrinks away and bubbles, conveniently after the warranty expires. $6,000 to replace the dashboard. Also the communication is very poor. Good luck getting someone to call you back. This is my third corvette from this dealer and they don't seem to care about their customers. More

Not a good experience! It took way too long to complete the paperwork. Arrived at 2;30 and drove out 9:30pm . We were already pre approved and had the title to my trade in. It took way too long to complete the paperwork. Arrived at 2;30 and drove out 9:30pm . We were already pre approved and had the title to my trade in. More

Joe was extremely helpful throughout my service visit. Provided clear communication and kept me up to date with the status of my vehicle. Provided clear communication and kept me up to date with the status of my vehicle. More

Auto nation Chevrolet Valencia has been great, I have bought 3 cars form them. My Chevy Colorado is awesome, everyone complements it. bought 3 cars form them. My Chevy Colorado is awesome, everyone complements it. More

I was sold a car with probable charging issue and its been in service since the car is bought and with no loaner. The issue is the 2027 bolt has been charging at level 2 speeds at level 3 tesla charging been in service since the car is bought and with no loaner. The issue is the 2027 bolt has been charging at level 2 speeds at level 3 tesla charging stations. A case was opened with chevrolet concierge team #101566295. The service rep told me to send it back to service. The service rep after one day called me and said its charging fine with no evidence or proof. I have simply asked for evidence of vehicle charging speeds in level 3 and since then no response. i would expect a better service if the car has issues as soon as you drive it out of lot. If i had option of giving negative stars, i would gladly choose that. More

The service department is not worth going to unless it’s for warranty purposes. I had an appointment for oil change, 4 hours later the employee lacked ANY customer service as he and another employee sat cha for warranty purposes. I had an appointment for oil change, 4 hours later the employee lacked ANY customer service as he and another employee sat chatting even knowing how frustrated I was, then had a hard time finishing my paperwork and payment. More

Nice Dealership. Friendly and isually emailed some good deals for service.dept. Easy to get appointments on Saturdays. Friendly and isually emailed some good deals for service.dept. Easy to get appointments on Saturdays. More