AutoNation Chevrolet North - Service Center
Denver, CO
259 Reviews of AutoNation Chevrolet North - Service Center
I brought my car in here for a simple oil change. I talked to the service tech at the counter, he assured me they knew how to service my vehicle. After an hour, I checked in and they had not even fig I talked to the service tech at the counter, he assured me they knew how to service my vehicle. After an hour, I checked in and they had not even figured out how to put my car on the lift. I told him I had another 20 minutes before I had to leave, they said they would put their world class master technician on it. At the end of the day, they were not able to change my oil because they could not figure out how to safely get my car on the lift. While I am happy, they did not try to do something they are not comfortable with which could have damaged my vehicle or hurt someone, talking with the Service Director, he said his staff is trained on how to do this stuff, but obviously , something is lacking. It’s pretty sad that my Chevy vehicle was not able to be serviced at a Chevy dealership. More
I called to schedule a 10k mile oil change on my 2023 Chevy Trailblazer. I was able to get an appointment for the very next day. Every one at Autonation was pleasant and answered all of my concerns. I wi Chevy Trailblazer. I was able to get an appointment for the very next day. Every one at Autonation was pleasant and answered all of my concerns. I will always go to My Autonation in Thornton,Colorado for all my Chevy needs. CM More
Service Dept lacks giving accurate information and will not respond to inquiries about where they are with the repair. Was told a couple of days only to find out they it was going to be 4-5 days before the not respond to inquiries about where they are with the repair. Was told a couple of days only to find out they it was going to be 4-5 days before they even looked at it. Picked up vehicle without having them do repair and they just released truck and did nothing to remedy the issue. We also received the truck back full of bird poop and tree seeds. Had to take it to a car wash for cleaning. I would never use this dealership again for lack of customer service and lack of communication when they have my truck. More
We took our car in to get the a/c fixed and tue timing chain replaced after they shorted out the electrical panel and the factory Amp for the radio they charged us to replace them and a week later the new chain replaced after they shorted out the electrical panel and the factory Amp for the radio they charged us to replace them and a week later the new timing chains slipped and destroyed the engine and they refused to fix there mistake and wanted us to pay them $7000 to replace the engine they destroyed if you take your car to this place its a toss of the dice if you will still have a car when they are done working on it More
S service department really needs to be looked at. There is no communication between servicer and customer no update on how my car is being worked on or were they are at with my vehicle and in there f There is no communication between servicer and customer no update on how my car is being worked on or were they are at with my vehicle and in there for a week my husband went down there to talk to them because they were not answering or returning any of our phone calls very disappointed very sad will never buy a car from here. I am handicapped and I need a vehicle to get to my appointments I have no vehicle don't know when I will have a vehicle because there's no communication. More