AutoNation Chevrolet North

The salesman, Jose, who helped me out was awesome. The sales manager however was a bit too pushy with his "sales" tactics and it became annoying as the "negotiation" went on. The process of signing th The sales manager however was a bit too pushy with his "sales" tactics and it became annoying as the "negotiation" went on. The process of signing the paperwork and receiving the truck took a bit too long. When purchasing my previous vehicles, the biggest roadblock in the transaction was ME and not the business, but that wasn't the case this time. Im not sure if this is because of system latency or human error. Either way, it could've been more streamlined. All and all, the team at AutoNation Chevrolet North did a fine job in getting me in and out. Maybe they'll review this feedback for future customers and improve their processes and sales practices. More

It was an awesome job of the quick service that the dealership did. Good job dealership did. Good job More

Muy amables eficiente y te ayudan a encontrar lo que tú buscas y es muy económico buscas y es muy económico More

Was very professional honest very intelligent reassuring felt very comfortable with this person. Looking forward to do more business with them. felt very comfortable with this person. Looking forward to do more business with them. More

The staff was very friendly and the repair crew did a great job on the rebuild of a new engine in my work van in a timely matter. great job on the rebuild of a new engine in my work van in a timely matter. More

Staff was fast, friendly and efficient. Easy accomodations for being from out of town also. Easy accomodations for being from out of town also. More

Carlos was my sell guy and Gannon was my finance guy. I had an amazing experience. I got into a 2019 Nissan Sentra. It has a 5 star safety rating for my kids and I. We love the color and the features it I had an amazing experience. I got into a 2019 Nissan Sentra. It has a 5 star safety rating for my kids and I. We love the color and the features it offers also how amazing on gas the car is. We are so happy to have such an incredible vehicle. I was worried I would not get approved despite having only 1000 down and a repo on my record but thanks to Gannon and Carlos we have had such an amazing vehicle we can hopefully pass down one day 😁 More

My Traverse had a recall and I called Autonation to see if they could assist in the repair. My car was also running a little hot and I asked for it to be diagnosed as well. Ryan my service agent was positi if they could assist in the repair. My car was also running a little hot and I asked for it to be diagnosed as well. Ryan my service agent was positive and upbeat in the beginning and I was looking forward to getting my vehicle back in tip top shape with all issues fixed. When I came by for my first service appointment, the phone agent failed to tell me diagnostics would take days as that location was backed up. So Ryan rescheduled me for the following week as I was going out of town and could leave the vehicle to be repaired. During the 3 weeks my car was left at Chevy Ryan and I spoke multiple times and he confirmed that my recall had been fixed repeatedly and the other issue would require my thermostat being replaced for a total of $700. As a single mom this was a very hard pill to swallow as I had just had the thermostat replaced the month prior. Ryan again assured me that the mechanics thought this would fix the problem and my Chevy would be back to 100 after. During the 3 weeks my car was at Auto Nation Ryan and I spoke multiple times where he repeatedly confirmed my recall had been fixed as well as the thermostat. I arrived the 20th to pick up my car and pay my $700 bill. Upon returning to my house and looking at my receipt in detail I noticed the recall had not been fixed nor had Chevy even issued a fix for the recall. I called Ryan and said - I need a receipt that shows the recall has been fixed - this says it has not. He agreed to send me an updated receipt via email. That night I did not receive an email showing the recall was fixed - instead Ryan waited until 630am Saturday to call and leave a voice-mail saying - just kidding your recall wasn't fixed - my bad. I was not happy with the information and told him I wanted a supervisor to call me. I went to Autonation the fillowimg day to pickup my vehicle as the day before I had only paid the bill. Ryan was tied up with customers and I was on my way to work a program in Vail so I could not wait for him. I have now called and left multiple messages for Ryan to have a supervisor call me back for a week now and I have heard crickets. So Autonation Chevy has my $700 and I still have a car with a recall and a service tech who is avoiding me like the plauge because of his multiple mistakes. I had originally given Ryan all 5s on my paper survey as during the process he was great. However, after the dust has settled and I have repeatedly asked for assistance he has done nothing but hide like a coward from me. No one has called me back as of today July 25th 2023. I would NEVER reccomed AutonNation soley based on your service techs behavior. I still want a supervisor to call me back about this entire situation. More

Dealer did not disclose rust on body of vehicle and after a week of owning vehicle i had engine light come on including a headlight bulb going out and tire sensor going bad causing dash light. a week of owning vehicle i had engine light come on including a headlight bulb going out and tire sensor going bad causing dash light. More

Had an apt for oil change and tire rotation. didn't have to wait for more than 45 min and there were two customers ahead of me didn't have to wait for more than 45 min and there were two customers ahead of me More