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AutoNation Chevrolet Mesa - Service Center
Mesa, AZ
961 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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961 Reviews of AutoNation Chevrolet Mesa - Service Center
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January 31, 2022
Took my 2013 Equinox in for a factory recall on an oxygen sensor. They supposedly replaced it, yet did not address (or even mention) the check engine light remaining lit. I had the code read at an auto parts sensor. They supposedly replaced it, yet did not address (or even mention) the check engine light remaining lit. I had the code read at an auto parts store, apparently it is related to this very issue. More
by larryday55
Employees Worked With
Justin Matusow
January 30, 2022
I made my oil change appointment online weeks ago. When I got there, I was told they had no record of my coming in. They were short staff, but still took in my truck. They replaced the oil and rotated the ti got there, I was told they had no record of my coming in. They were short staff, but still took in my truck. They replaced the oil and rotated the tires. They also replaced my environmental unit control panel, as there were burnt out leds. Service manager was polite and work was done in a reasonable time. More
by Holman.vance
Employees Worked With
Mike
January 29, 2022
Great friendly customer service. Took my Equinox in for a cracked exhaust manifold. Had great communication from the minute I dropped it off. It was even done earlier than expected. Outstanding place! cracked exhaust manifold. Had great communication from the minute I dropped it off. It was even done earlier than expected. Outstanding place! More
by Nuts4allhorses
Employees Worked With
Justin Matusow
January 29, 2022
Brought my Equinox in and always have the best experience! I will always go here and have the trust knowing everything will be done quickly and correctly! experience! I will always go here and have the trust knowing everything will be done quickly and correctly! More
by clemke
Employees Worked With
Mike Riley
January 29, 2022
I don't like how they attend me and theu have bad service because they had my car for 12 days and did not do anything to fix my car and they told me that they can't do anything and no one called me they just because they had my car for 12 days and did not do anything to fix my car and they told me that they can't do anything and no one called me they just texted me until I send a email they respond and they have not answerd me. More
by smonroy72
Employees Worked With
Robert
January 29, 2022
I am very disappointed with my last visit! The mechanic admitted that he knew one of the hoses had a leak and that he had to add water but did not inform me or my service advisor. I drove home with a car admitted that he knew one of the hoses had a leak and that he had to add water but did not inform me or my service advisor. I drove home with a car that had stream pouring out and had to return to the dealership. My car is now in the shop until at least Monday Jan. 31 or Tuesday Feb. 1 and has a estamined repair bill of $1700. Because the leak was not part of the work order? Thanks to my advisor I do get a rental car but I am responsible for the daily extra insurance. More
by blwhittsend
Employees Worked With
Thomas
January 28, 2022
the service that I received was excellent , the service manager went way out of his way to take care of my problem, give Mark Thomas a 5 star rating and a raise. manager went way out of his way to take care of my problem, give Mark Thomas a 5 star rating and a raise. More
by dickmulhair
Employees Worked With
Shannon Hendon
January 27, 2022
I scheduled an oil change for 0930. I arrived at 0920. After advisor looked over the car, took pictures, checked tires, and mileage, I was told it would be at least an hour and a half to 2-hour wait. I After advisor looked over the car, took pictures, checked tires, and mileage, I was told it would be at least an hour and a half to 2-hour wait. I agreed to wait. The advisor approached me at 1220. I signed off on the completion of work and drove away at 1230. I feel 3 hours is a bit too long to wait for an oil change. More
by cinmat825
Employees Worked With
Thomas Muccilli
January 26, 2022
Honest evaluation and fair pricing when taking care of my family. We have been going here for 10 years now and will always be customers as long as Robert and Pete are there. family. We have been going here for 10 years now and will always be customers as long as Robert and Pete are there. More
by Mark639
Employees Worked With
Robert Adams
