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AutoNation Chevrolet Mesa
Mesa, AZ
1,369 Reviews
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Showing 1,369 reviews
February 10, 2022
Mr. Riley,I just wanted to email you about my vehicle Mr. Riley, I just wanted to email you about my vehicle that I picked up last night. The charge was more than I expected after when I made my appoin Mr. Riley, I just wanted to email you about my vehicle that I picked up last night. The charge was more than I expected after when I made my appointment with you. I was told the cost would be $160.00 and when I found out it was almost $100.00 more, I was not pleased. When I spoke to you I told you what I had and what I needed done, that is when you gave me the price of $160.00. It seems apparent that I wasn't heard when even the entire bill wasn't even under my name, Thomas Hillridge is what my car was under? It took awhile to find my vehicle because it was under the wrong last name. Then trying to go over the charges and misc. charge of $19.80 with no explanation of what that charge was? Then to top it off, picking up my vehicle and finding several new scratch marks on it that were not there before because of you guys washing it, yeah...not happy. The vehicle came in clean for it was just hand washed by myself two days before. None of my vehicles go through a mechanical carwash because of chances of them being scratched, which mine was. I did not even know that it would be ran through a car wash because if I would have known that, I would have told you not to do it. Maybe that is the misc. charge of $19.80, the car wash? Needles to say, I am not happy at all and I would like to have a manager respond back to me so I can set up an appointment to come see them about these issues. Tom Chaney, not Hillridge More
by camoblue20
Employees Worked With
Mike Riley
February 08, 2022
I’m not familiar with the dealership as a whole I’ve only used the service department. The last two oil change appointments I’ve had the same service advisor. Next visit, I’m requesting someone else. Either used the service department. The last two oil change appointments I’ve had the same service advisor. Next visit, I’m requesting someone else. Either he doesn’t like me or women in general, he is rude & unfriendly. I tried to explain something & he cut me off mid/sentence. I hate being treated as if I don’t know my truck or anything about it. More
by pjdavis131
Employees Worked With
Thomas Mucelli
February 07, 2022
This was my first interaction with the service department and Michael was very helpful. He explained what services would take place and how much they would cost. When I picked up my car I found that my car h and Michael was very helpful. He explained what services would take place and how much they would cost. When I picked up my car I found that my car had been washed and swept. A very nice surprise. The whole team should be commended. More
by slm66
Employees Worked With
Justin Matusow
February 04, 2022
my case was handled very professionally from beginning to finish. 1 was expecting to have my car in for repairs for up to four days and got it back the next day. I was kept informed as to what was goin finish. 1 was expecting to have my car in for repairs for up to four days and got it back the next day. I was kept informed as to what was going on and that it was under warranty. More
by remonroe1
Employees Worked With
Justin Matusow
