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AutoNation Cadillac West Palm Beach
West Palm Beach, FL
428 Reviews
AutoNation Cadillac West Palm Beach is the premier destination for new Cadillac vehicles, used cars for sale, and Cadillac service in the Palm Beach area. Our West Palm Beach showroom features one of the largest inventories of new Cadillac vehicles around, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Cadillac, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in West Palm Beach for a test drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 428 reviews
April 01, 2022
John, Mark, and Rob did an excellent job taking care of my 3 open recall checks and power steering as well as an oil change on my Escalade. Everything was timely, they kept me posted and did the maintenanc my 3 open recall checks and power steering as well as an oil change on my Escalade. Everything was timely, they kept me posted and did the maintenance in a very professional way. Perfect. More
by m54
Employees Worked With
Mark, Rob, John
April 01, 2022
I do recommend the sales department, that being said, I definitely do not recommend the service department. I brought my Cadillac in for service back in December 2021 and still can’t get a call back from t definitely do not recommend the service department. I brought my Cadillac in for service back in December 2021 and still can’t get a call back from the manager, Robert about the issues I am still having with my car. I am having trouble with the Brembo brakes and a smell coming from the air conditioner, which he is aware of. A part was supposed to be ordered for the air conditioner which hasn’t happened and apparently Brembo brakes are supposed to sound like a fog horn because they are high performance brakes (this is what I was told by Jackson, my service advisor). This is my third Cadillac from AutoNation and I am very disappointed in the lack of service that I have received. A call back doesn’t take much and to listen to your customers is what service is all about. More
by KC
Employees Worked With
Robert service manager, Jackson service advisor
March 31, 2022
Knowledgeable and pleasant sales staff. Everyone at dealership went off their way to make sure that we were satisfied with our new car purchase. Everyone at dealership went off their way to make sure that we were satisfied with our new car purchase. More
by iccrawford
Employees Worked With
Michael Heinz; Jim Kaplan
March 24, 2022
My experience of buying a new car was satisfying. My salesman Rudy Lavelanet was very knowledgeable and helpful in every detail of the transaction. The whole experience was fantastic. My salesman Rudy Lavelanet was very knowledgeable and helpful in every detail of the transaction. The whole experience was fantastic. More
by Teri Pulaski
Employees Worked With
Rudy Lavelanet
March 20, 2022
Fantastic experience all the way around. Started with my salesman Rudy Lavelanet who was beyond exceptional. Beast I’ve ever experienced with his honesty, experience, knowledge and sinceri Started with my salesman Rudy Lavelanet who was beyond exceptional. Beast I’ve ever experienced with his honesty, experience, knowledge and sincerity. More
by ssharp
Employees Worked With
Rudy Lavelanet
