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AutoNation Buick GMC West

Golden, CO

Overview
Reviews
Vehicles
4.4
283 Reviews
For residents in the west Denver area, there is no better place for Buick or GMC cars and SUVs than AutoNation Buick GMC West. Our dealership features one of the largest inventories of new and used Buick and GMC vehicles in the Denver area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks and SUVs for sale. Whether you're upgrading to the latest new models, or are getting behind the wheel of a Buick or GMC for the first time, we look forward to your visit!
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16400 West Colfax Ave

Golden, CO

80401

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Showing 283 reviews

February 07, 2023

Sold me an unsafe vehicle that can not be fixed due to being out of the parts. Bought as a Christmas present for my son and after having for 1 day realized it didn’t have a working stereo or working winds More

by molloyfamily2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Several
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Feb 09, 2023 -

AutoNation Buick GMC West responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 578-6095. We hope to hear from you.

February 03, 2023

Both Ricardo and Tim in sales were very professional, patient and helpful. My last truck was a 2002 and I was nervous about the decision, Tim and Ricardo made me feel at ease, I couldn't be happier with More

by vince
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo, Tim
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Feb 08, 2023 -

AutoNation Buick GMC West responded

Hi Vince, we're happy you found our staff to be so supportive during your experience here at Autonation Buick GMC West. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 26, 2023

I would recommend. They were honest and wonderful. Great car and I will return in the future. More

by dawnagadd68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommie, Ryan, Austin and Adriaan
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Jan 31, 2023 -

AutoNation Buick GMC West responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of Autonation Buick GMC West and we hope to be of service again in the future.

January 21, 2023

Simple. I reached out to them about a car 2 weeks ago and they still haven’t responded. IMO, horrible customer service! More

by Eric S
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
None
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Jan 24, 2023 -

AutoNation Buick GMC West responded

Hi Eric, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (303) 578-6095 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

January 17, 2023

From the start, I have had a great experience at the dealership. Everyone has be helpful. More

by leanneabeyta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey and Josiah
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Jan 20, 2023 -

AutoNation Buick GMC West responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 11, 2023

Prompt, well informed,ready at my appiointment time, but most of all they fixed the problem!!! Oh and called with updates. More

by HLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buumer - don't remember. One was the overall manager, the service person, someone shuttling cars....Business was slow but staffed appropritely.
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Jan 13, 2023 -

AutoNation Buick GMC West responded

Hi, thank you for taking the time to share your feedback with us. Please don't hesitate to reach out if there's anything additional we can do for you.

January 05, 2023

Joey Hancock has been so helpful and knowledgeable to work with concerning my Buick. He is great. More

by K2739268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Hancock
Report | Print
Jan 09, 2023 -

AutoNation Buick GMC West responded

Hello, we're happy you found our staff to be so supportive during your experience here at Autonation Buick GMC West. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 18, 2022

I had an awesome experience at AutoNation GMC Buick. Tommie was awesome and I would highly recommend anyone who is looking for a new or used vehicle to go to AutoNation first! More

by RyanNelson32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommie
Report | Print
Dec 21, 2022 -

AutoNation Buick GMC West responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Autonation Buick GMC West and we hope to be of service again in the future.

December 14, 2022

They were very friendly and knowledgeable. They took there time to answer every question I had and if they could not answer it they would find someone who could. My sales women was new so I More

by 44jlpoucher
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
I worked with 3.
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Dec 16, 2022 -

AutoNation Buick GMC West responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

December 08, 2022

It was a great attention from Allison, I had a very good offer on my purchase. More

by gtz_jesus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allyson Ballew, Austin peoples
Report | Print
Dec 11, 2022 -

AutoNation Buick GMC West responded

Hello, Thanks so much for the warm recommendation of the team here at AutoNation Buick GMC West. We always strive to provide personable and excellent customer service. Thank you again for the review!

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