AutoMax Ocala

Dealership is clean. Well organized. Sales staff are patient. Vehicles are quality. Finance staff are helpful. Well organized. Sales staff are patient. Vehicles are quality. Finance staff are helpful. More

I came in today for a new car and was instantly greeted by Dan. Let me tell you one thing: I AM SO GLAD THAT I HAD DAN AS MY SALESMAN. He was not only knowledgeable of every single car that we looked at, b by Dan. Let me tell you one thing: I AM SO GLAD THAT I HAD DAN AS MY SALESMAN. He was not only knowledgeable of every single car that we looked at, but he was so kind and truly had my best interest at heart. NO TRICKS, BELLS NOR WHISTLES WHATSOEVER. I was even torn between two cars and one was significantly more expensive than the other. Not for one minute did I feel like Dan was trying to “sell”, if you will, me on anything for the sake of his own profit. As for Automax of Ocala as a whole, it was hands down the best experience I’ve had while purchasing a vehicle. Service was quick and all of my questions were answered. Automax even ORDERED A NEW RADIO for my vehicle because we had an issue after purchase. Thank you Automax of Ocala!!! More

Overall good experience. Wish it was full of gas. First car I ever bought from a dealer that wasn't full. Wish it was full of gas. First car I ever bought from a dealer that wasn't full. More

Andre and the rest of the team have always been awesome. Our salesman was very polite and courteous. Our salesman was very polite and courteous. More

Great staff, relaxing atmosphere. Not a pushy sales force team. Give you time to look for what you want, but will help narrow your search. Not a pushy sales force team. Give you time to look for what you want, but will help narrow your search. More

Nice clean vehicles, good selection and location. Cant say enough positive things about Malik, my salesman. He was polite, professional but personable, with good knowledge of the vehicle's details, Cant say enough positive things about Malik, my salesman. He was polite, professional but personable, with good knowledge of the vehicle's details, eager to accommodate my requests and answer questions. Financing was easy, and a smooth transition in transferring my license plates and title. Annette was very professional, as well. I like that there is a Rewards program for referrals. I really love my new SUV! More

Being a non-branded auto dealership, Auto Max is operated very professionally. Our salesman Mykal, was very low keyed, yet to the point. Everything about the experience was smooth and “bump in the road” fr very professionally. Our salesman Mykal, was very low keyed, yet to the point. Everything about the experience was smooth and “bump in the road” free. Until I drove the truck about 5 to 6 hundred miles and the check engine light came on. Took the Ram 3500 I had purchased with a 24 month 24,000 mile extended warranty. When the Chrysler dealership in Gainesville Florida ran the warranty the DPF components were specifically not covered. This was not disclosed at the time of purchase of said warranty. Now for this item to just jump up and fail after purchase of vehicle is rather suspicious, but things do happen at the most inopportuned time. Not accusing anyone of misleading or miscommunication, I would say not explaining the limitations of the warranty you are selling to your buyer. The repair that is going to have to be done is between $4,300.00 and $4,700.00. Now when the engine light came on I took the vehicle to a local auto-parts store, they did a diagnostic read out, and told me what was wrong. Too my dismay the Chrysler garage found the same thing, and the system was severely clogged and needed total replacement. One. I am not happy about the mechanical failure of the EGR filtering system, but no one caught it when the vehicle was run through your shop. Two. If it did come up, and the codes were cleared, that scenario makes me shudder. Or three, your people at the closing of the sale and the signing of the documents, and purchasing the extras the finance person presented to us, when she only had a limited knowledge of the additional products they were offering to the purchasers. Do I expect anything to be done to relieve my financial pain, No. I just want you to be aware of the cracks in the foundation of your well presented dealership. Thank you for viewing this. Steve Lombardi More

Very. Pleasant experience. It’s a no push sell they will word with you on a trade and see if they can help, but it’s up to you !!! Find the car you want Pleasant experience. It’s a no push sell they will word with you on a trade and see if they can help, but it’s up to you !!! Find the car you want and make a deal More

Ryan was amazing. He was knowledgeable and helpful, without any pressure. I would happily recommend him to family and friends. He was knowledgeable and helpful, without any pressure. I would happily recommend him to family and friends. More

Dan and Jesse were great. They helped us get a beautiful new car ! Thank you. They helped us get a beautiful new car ! Thank you. More