AutoLand Toyota

Interesting I enjoyed my experience more than any other time I made a transaction. In the past I felt pressured to close the deal. This time I felt more care and I enjoyed my experience more than any other time I made a transaction. In the past I felt pressured to close the deal. This time I felt more care and understanding was used although it was getting quite late. They were attentive to my needs and made me feel like they were there to take care of me. More

Scheduled maintenance The vehicle was taken in at the scheduled time and service was completed within the estimated time. This was a scheduled service under the Toyota care The vehicle was taken in at the scheduled time and service was completed within the estimated time. This was a scheduled service under the Toyota care within the first 24 months. More

smooth as can be was a pleasant experience quick professional service department . Car was finished on time and all was good. Customer service reps were very polite . was a pleasant experience quick professional service department . Car was finished on time and all was good. Customer service reps were very polite . I would recommend Autoland for sales and service. More

Maintenance done on 2017 Toyota Tacoma The service gentleman was courteous and everything was completed more quickly than expected. My vehicle is under the free maintenance program, so I d The service gentleman was courteous and everything was completed more quickly than expected. My vehicle is under the free maintenance program, so I didn't have to pay anything. More

JIM RICHTER AND SALVATORE ARE CRIMINALS 2009 Highlander. 5 visits for the same water leak. As my vehicle sat for weeks on the 4th visit, I contacted my advisor who told me the truth. He was 2009 Highlander. 5 visits for the same water leak. As my vehicle sat for weeks on the 4th visit, I contacted my advisor who told me the truth. He was instructed to lie to me on the 3rd and present visit as to what "work" was being preformed to remedy the water leak. When infact, my vehicle sat untouched for weeks at a time with no work being preformed because by this point they were losing money. It's a commission based salary, so who do you think pays for all the work that customers don't pay for? That's right! It comes out of all their wages, and this is a disgusting busniess practice. That you have to treat the customers in such away just to make money. Unethical, and possibly criminal. I'm sure the Warranty companies woul love to hear about all the work that was invoiced for but not preformed. All profit with no actual parts and labor. This dealership's service department has lost my trust. It's put the entire industry under a dark shadow. I would not recommend this service department to anyone, infact I would go out of my way to theater anyone from going. And if you do, I hope you don't have to listen to Jim's runaround answers when you ask clear and direct questions. It's obvious he's in sales for so long. He's got a smoke and mirrors answer for everything. BUYER BEWARE. APPROACH WITH CAUTION!!!! More

Great leasing experience Phil Sgroi was a professional and knowledgeable salesman. He knew everything there was to know about features and choices of vehicles and helped us ev Phil Sgroi was a professional and knowledgeable salesman. He knew everything there was to know about features and choices of vehicles and helped us every step of the way. Curtis Parrish handled the final arrangements of our lease with equal professionalism and courtesy. We got out of the dealership very quickly, feeling that we got a fair price and a great sales experience. More

Great customer service The whole staff is very courteous. Every time I bring in my car in, everyone is so friendly and accommodating. I haven't taken my car anywhere else si The whole staff is very courteous. Every time I bring in my car in, everyone is so friendly and accommodating. I haven't taken my car anywhere else since I brought my car in 2010. More

Satisfied Customer I was really pleased with the thorough and quick maintenance that was done on my vehicle, even a concern i had about a tire was checked. I was really pleased with the thorough and quick maintenance that was done on my vehicle, even a concern i had about a tire was checked. More

SERVICE DEPT COULD NOT FIX THE BACKUP MONITORING SYSTEM WITH THIS VISIT. I WILL HAVE TO RETURN TO REPAIR A SYSTEM THAT SHOULD NOT NEED REPAIR ON A NEW CAR DEPT COULD NOT FIX THE BACKUP MONITORING SYSTEM WITH THIS VISIT. I WILL HAVE TO RETURN TO REPAIR A SYSTEM THAT SHOULD NOT NEED REPAIR ON A NEW CAR More

Outstanding Our purchase was seamless and every concern was addressed. Very happy with our experience. Everyone went out of their way to make sure we found the ri Our purchase was seamless and every concern was addressed. Very happy with our experience. Everyone went out of their way to make sure we found the right car for the right price. More