Autex Mazda of Keene

Great Experience Let me start by saying the reason I choose Autex Mazda was because when I first stopped by and was in the "just looking" phase I was approached by Don Let me start by saying the reason I choose Autex Mazda was because when I first stopped by and was in the "just looking" phase I was approached by Donald Class. He was professional and not pushy. Her educated me on the vehicles they had on the lot and listened to my concerns. I had been to other dealerships in Keene and each time was approached by sales people who clearly only had a sale in mind. They did not care about what was best for me. I checked in a few times with Donald to see what was available and finally the perfect Mazda CX 9 came in. I test drove, took some time to think about it, test drove it again, and then I was able to submit all the financial info on line and this was so convenient. Donald let me know exactly what documents and information I needed and the sales team kept me informed all the way. One thing I found is that several of the people on the team also drive Mazda's, being a first time Mazda owner this was important because I felt the staff really believe in the cars they sell. Donald is extremely professional and knowledgeable. He was also good about following up after my purchase to make sure I was satisfied with my car and experience. I though that was nice. I would highly recommend this dealership to all my family and friends. They truly define quality customer service! More

Donald Class is 'Da Man Donald Class gives the title "salesman" a whole new meaning. His ability to make you feel relaxed and well informed goes way beyond what is required f Donald Class gives the title "salesman" a whole new meaning. His ability to make you feel relaxed and well informed goes way beyond what is required from salesmen. Don was not there to push a product but was there to meet a need. My wife and I was looking to purchase a new vehicle, but our credit wasn't the greatest. Don was honest and up front. He made us aware of what we would be facing and then he delivered on everything he spoke of. There were no hidden cost, no delays and no hassles. Don made our car buying experience an exciting event!! If you are looking to purchase a new automobile the Autex Mazda is the place to go and Donald Class is the man to see!!! A big Thank You to Tim Hall for all you do!! More

MOST wonderful car shopping experience possible The laid back approach and friendliness I experienced made it easy for me to feel comfortable when shopping for a new car. I didn't feel pressured and The laid back approach and friendliness I experienced made it easy for me to feel comfortable when shopping for a new car. I didn't feel pressured and Steven was professional, listened to me intently, and knew just which cars to show me. Right from the start I could tell he was confident in his ability to find me the right car. With so many options out there it is easy to get overwhelmed. Most salesmen I have worked with seem like they have a rehearsed, cookie cutter attitude when TRYING to sell you a car. You should absolutely talk to Steven Shepard at Autex of Keene if you are looking to purchase a new or used vehicle. Anyone can memorize a few lines and take you through the motions to get you to go for a test drive. With Steven, I knew he was there to help me find the best possible fit for my next car. He understands and values the importance of the customer experience in a way I never could have anticipated. Thanks again to Steven and the sales team at Autex for all your dedication and patience during the car buying process! More

Great dealer relations Have purchased 2 cars from Donald over a 3yr period, and contemplating number 3. Not your typical, stereotypical car salesman. Very down to earth and Have purchased 2 cars from Donald over a 3yr period, and contemplating number 3. Not your typical, stereotypical car salesman. Very down to earth and easy to talk to. Doesn't try and pressure/bully you into a purchase. Very accommodating and patient. Would definitely refer people to him for sure! Great asset to the dealership. More

Autex Mazda Great car buying experience, low pressure, easy negotiations, friendly and knowledgeable sales man Donald Class, vehicle clean and ready when picked u Great car buying experience, low pressure, easy negotiations, friendly and knowledgeable sales man Donald Class, vehicle clean and ready when picked up. Highly recommend dealership and Mr. Class. More

Autex Mazda does it Again. My experiences at Autex Mazda in Keene, NH have always been first rate and this afternoon was no different. Today I was able to lease a brand new Ma My experiences at Autex Mazda in Keene, NH have always been first rate and this afternoon was no different. Today I was able to lease a brand new Mazda CX 5 Touring at an incredible lease price thanks to Gretchen Jackson. We told her what our financial parameters were and what we were looking for in another lease for me and she came through with flying colors. My husband had just leased a brand new Mazda CX 5 Sport two months ago for him so we needed to be mindful of our budget. She was able to get me not only the color I wanted but a CX 5 in a Touring instead of a Sport and still keep within our budget. We have been doing business with Gretchen for many years and she has always gone the extra mile for us. I even pitted her against my last salesman at Tulley Mazda this time and she came out miles ahead. She is an outstanding salesperson whose main goal is customer satisfaction. When my son is ready to lease another Mazda he will be looking to Gretchen again as well. More

I love my 2014 Mazda 3 I would recommend Autex dealership to anyone! Very friendly! Gretchen Jackson found me a great car!! Thank you so much for all your help..Definitely w I would recommend Autex dealership to anyone! Very friendly! Gretchen Jackson found me a great car!! Thank you so much for all your help..Definitely will stay with Mazda:-) More