Auffenberg Ford North, Inc.
O'Fallon, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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When you make an appointment for a certain time but have wait almost 3 hours to get your oil changed something isn’t right ! You should get in and out within a reasonable time not hours later ! wait almost 3 hours to get your oil changed something isn’t right ! You should get in and out within a reasonable time not hours later ! More
Well done, Well done, Well done, Well done, Well done,Well done,Well done,Well done, done,Well done,Well done,Well done, More
They were very quick and efficient. They explained everything and answered all of my questions. Love them. They explained everything and answered all of my questions. Love them. More
Dustin, the GM, goes above and beyond for his custmers. . While there were a few hiccups along the way to getting our car. We are overall satisfied with new vehicle. Thank you again Dustin & Rafael! Oil . While there were a few hiccups along the way to getting our car. We are overall satisfied with new vehicle. Thank you again Dustin & Rafael! Oil change & repair to the A/C unit was quick. More
I brought my vehicle in for a rear axle seal replacement and some simple maintenance items (oil change, fuel filter, transmision service). I provide a new ford transmission pan gasket due to a small leak th and some simple maintenance items (oil change, fuel filter, transmision service). I provide a new ford transmission pan gasket due to a small leak that I had noticed. Tech completed the transmission service and installed the new gasket. When I went to pick up my truck there was a puddle underneath it and transmission fluid on the cross member. I notified the advisor and he wrote a new work order and kept the truck for another day to have the tech fix the leak. When I went to pick the truck back up I noticed fluid was still on the cross member. Giving them the benefit of the doubt I thought maybe it was just residual. I took the truck over to a car wash to clean the fluid off. I drove the truck home and parked it for the night. I came out the next morning to find transmission still leaking and now I have a huge stain on my driveway. More
It was amazing great customer service. Very helpful and very nice . Ten star service from me Very helpful and very nice . Ten star service from me More
I've used this dealer for the last two cars. For purchase, regular checkup, and maintenance. Although, at times, the wait for something/someone seems long, the final results are satifying. For purchase, regular checkup, and maintenance. Although, at times, the wait for something/someone seems long, the final results are satifying. More