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Audi West Houston

Houston, TX

4.8
306 Reviews
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11850 Katy Freeway

Houston, TX

77079

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Showing 306 reviews

June 13, 2021

I was not very happy about the dealerships in Dallas and came all the way to Houston, great dealership! SaaD in Audi west is great, and I am a very Satisfied customer! More

by johndong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saad
June 10, 2021

The service staff (Scotty) are extremely knowledgeable and helpful. The sales rep (Jonathan) have been incredible to work with and very accommodating. Dealership needs to be more flexible on pricing. More

by awrighta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johanthan
June 10, 2021

Audi West continues to grab the best Services staff. Reggie, my Service Rep always keeps me informed and always we leave having a great experience. He is top-notch. Also, the car loaner rep was ou More

by mmajewski43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie
June 09, 2021

I always have great service when I bring my vehicle in. The people that I deal with at the dealership (specifically in the service Dept) are top notch More

by Tom M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty
June 04, 2021

This was my first visit to Audi West Houston. It was a great experience and I look forward to visiting the dealership in the future as the need arises. My service advisor Josh exhibited excellent customer More

by dafisher10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Martin
May 24, 2021

I have always had great experiences at Audi West Houston. Ken helped me today and he was friendly, fast, and explained all options. The waiting room is extremely nice and the wifi is good! Will continue to u More

by dnels1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Reese
May 21, 2021

Another great customer experience at Audi West Houston. Scott is an excellent Service Advisor and continuously gave updates on the progress of the service and estimated timing of completion. More

by ConnorO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sheley
May 18, 2021

Really great experience, the best customer service, and fast call back explaining and detailing exactly what was needed. The guys that I worked with went above and beyond and during these times I really ap More

by SC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joshua Minor, and Manager Richard
May 18, 2021

I would highly recommend Audi West Houston. All employees are fantastic, especially Scotty who provided great customer service. I will keep coming back when needed More

by MDBTexas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty
May 15, 2021

Just purchased a third Audi and had another seamless Just purchased a third Audi and had another seamless experience.. The service staff is exceptional and makes it so easy to follow the maintenance sc More

by jj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Medeiros
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